room view

the pool and jacuzzi area were awesome and amazing!

I thought I booked a room with a balcony. but when they took me to the room, it was a very tiny room with no balcony. The room was always hot and we had the maintenance guy come twice. He did what he could do, but the room was still uncomfortable and unpleasant. For $800 a night I expected so much more.

the staff, the spa and facilities is tremendous

The room was beautiful. The linens were fabulous and views were gorgeous. service was impeccable.

liked everything

The buffet breakfast was amazing - everything you could hope for with omelettes made in front of you to order. Amazing staff who remembered just how we like our coffees and hot chocolates - it's the little things. Skis and passes available on site with ski in, ski out access.

As we were right at the end of the season, some of the hotel restaurants weren't open. We would have liked to try the sushi!

location + ski-on/off access to Deer Valley and the ski / boot valets were excellent. the food was generally good to great.

1. dirty towels upon initial entry to room 2. cleaning supplies left in room 3. staff seemed indifferent to us and pleasing guests in general 4. our room door lock broke and it took 3 visits to the front desk, a call to guest services and step visits from engineering to solve the problem (anger for over an hour on our part) 5. the “restaurants” were more like function rooms. e.g., the high-end sushi restaurant is a hallway with shoji screens on the end and curtains between it and the bar area. 6. room service was pitiful - my turkey burger showed up lukewarm and with no accompaniments (under the metal lid was just the burger on a giant plate - nothing on the side at all) and they forgot part of the order; they did bring the rest back within 10 minutes). pizza was cold.

The hotel room was spacious with wonderful amenities including a terrace, fireplace and amazing bathroom.

Our terrace was not private, it was a shared space so we could not leave terrace door open at night, for some fresh cool air.

Beauty and excellent service