Castaway Bay by Cedar Point Resorts

The location of this hotel to Cedar Point is perfect. My family stayed here for 2 nights while we visted Cedar Point. The hotel does offer various activities for the kids to do while there. We took pictures at night outside by the water and it was beautiful.

For the price, I feel like there needs to be WAY more attention to cleanliness and staffing. The hotel was dirty, covered in spiders inside the lobby. I know that spiders will be present outside because of the water, but inside the main lobby, there were LOADS of cobwebs and spiders. It appeared NO ONE has cleaned the inside the lobby in a very long time. The hotel itself was very understaffed. We visited the water park twice, once on Friday evening and the next on Sunday morning. We were never able to visit all the water park had to offer because so many sections were closed. My husband had to ask a manager to help open the wave pool so my kids could enjoy it. At one point on Sunday morning, the entire waterpark was closed except the wave pool (all slides). It is dissapointing because it's not a large water park and we spend so much money to enjoy it, just to be told to exit the hot tub for the morning. Every aspect of the hotel was understaffed. We spent a very long time trying to get a coffee at the small food area in the main lobby because there was only one worker the entire weekend. She was super pleasent tho! All in all, we WOULD return, but I would suggest paying a bit more attention to the dirt/cobwebs, and try and staff the hotel better.

The water park is awesome

The club castaway staff was awesome. We enjoyed the entertainment. The waterpark was clean and highly staffed. The design of the lobby and the theme throughout is exceptional, made us feel like we were at a tropical destination. When we did have a few issues they were taken care of almost immediately. The look of the hotel inside and outside is beautiful.

Way too much whistle blowing going on in the park, we didn't know what was right, what was wrong, a staff approached our child about his water shoes but nobody told us anything any other time. The rooms did have a funky smell, walls and doors were dirty. The only other issue we had is not entirely the hotels fault but there were too many kids running amuck at all hours of the day and night unsupervised, yelling, running, banging on doors, we were woken up several times at night and early in the morning. Might need some security to control that. We got very little sleep. The bed didn't help with that, the bed was very uncomfortable.

The location. Close to the amusement park and the mall and other shopping. Beds were comfortable and the bay view room was very pretty.

80 percent of the water park attractions were closed there was no warning about closures either. We got bored quickly with no rides only the hot tub,wave pool and the splash bucket tower was open.