Room was large enough for 4 adults and was clean

Location and it was the cheapest one

I arrived later than expected because I ended working on Thurs. I arrived around 10 pm and told no problem because there was someone at the desk 24hours. I was told I would be put in Deluxe room for the night and moved to my regular room around 11 am the next day. I was visiting someone who was going to be on the islan 4 days and I was driving them around. I did not want to come back to change rooms. I was finally put in a room with a broken shower bar and the mixing element in shower did not work eg I had either tepid or scalding hot water. I was told breakfast on the weekends 7:30 -9. No one was there and the off ic was locked up tight. There was a bush at the corner of the property making entrance onto 128 almost Impossible. I could not see on coming traffic. I had made reservations about 3 weeks before and should not have been subjected to changing rooms.

No breakfast

The wall in the bathroom. Had tiles off and on the floor with the towel rack. Water was way to hot. The pool needed to be cleaned and around it needed to be cleaned and swept. Needed some up grades.

Nothing

Everything — By no means do I expect a luxury experience at a Super 8. However, I also do not expect a filthy, decrepit and disgusting bug ridden and desolate room experience. The rooms were filthy. The first room had a blocked toilet that flood the bathroom floor and the rug outside the bathroom door. The maintenance team cleared the blockage but only mopped up the toilet water—never using any cleanser or disinfectant at any time. They also “cleaned” it up in their bare feet. When I saw what was going on, I insisted on changing rooms. The ONLY improvement was that the toilet worked. The room had not been properly cleaned as the faucets were covered with black crud that we had to wipe off to using the sink and shower. The carpeting was dirty, stained and ripped. There was black soot on the sheets and we refused to even touch the TV remote as it appeared to have some dried something on it. The room smelled awful and half the electrical outlets could not hold the plugs in. You should be ASHAMED to have the Booking.com name associated with this hell hole and the fact that I paid over $250 in fees and taxes is highway robbery for a facility that was worth less than a homeless shelter.

Breakfast wasn’t offered as advertised, maid asked for a tip, cigarette burns throughout hall carpet, broken pieces off of tub, old and not updated, all linens were stained, hair everywhere!

The location.

The beds were not comfortable and the squirrels were running in the roof so early, in fact that make you wake up. We already knew that price is cheap for that kind of service, so for that price is ok.

Good location for ferries to Nantucket or Martha’s Vineyard. Parking included.

The room was big

The walls were damaged, bathroom lights flickered. hot water took 15 minutes to get warm