Best Western Spooner Riverplace

Breakfast was great. The room was nice. TV worked well.

The air conditioner was making noises, had to turn it off. I didn’t really like the pillows. Could hear the people above us walking around.

Staff was helpful and friendly.

Rooms were a bit outdated.

Excellent

nothing

The hotel is well-located, and parking is easy to find. The breakfast wasn't bad.

Since I stayed over the weekend, the place was quite busy, and the food ran out; there were no staff members stationed there to handle it, so guests had to go find someone to report that the food was finished before it was replenished. The Wi-Fi signal was only available in the hallway; once inside the room, the signal was lost, making it impossible to use the internet. I tried informing the staff, but they couldn't resolve the issue. I stayed for three nights, yet no staff came to clean the room or remove the trash, even after I went to the counter to request cleaning.