Eh..

We came back to the room after our day to find all of our stuff missing and the office closed for the next 2 days. We only managed to get some of our stuff back and have filed a police report. Not to mention that was just the last thing.

nothing

they had no bed I. our room and we refused the stay

This hotel is horrible and I do not recommend.

The bed was dirty and filthy. There were bed bugs as I got up with bumps all over my body and it was itching all day.

All of it

NOTHING

The bathroom door was broken, the water dribbled down so badly I could hardly brush my teeth, same with the shower, there was no trashcan, the floors were stained, and there was no toilet paper. The bedspread was so thin I had to use the heater and use my coat to stay warm.

nothing

everything bugs filthy

quiet and comfortable

rooms need to be remodeled

Nothing. We ended up leaving due to the false advertising, rude staff and disgusting facility. We prepaid for a room that looked great online. Once we arrived and checked in it went straight to tell. Our "non smoking" room was full of burn holes, the smell of marijuana and cigarette smoke was enough to knock you down. Dogs were barking so loud that we couldn't even hear ourselves think. Once again we paid for a non smoking, non pet friendly facility. There's even a sign at the reception desk advertising a non smoking and non pet friendly hotel. That was just the beginning of the horrific experience we had

Once again. We didn't like anything. We have never been talked to so rudely from a so called "manager" who refused to listen to our complaints but instead she threatened to call the police if we didn't leave the premises. She was yelling at me from the parking lot in her pajama pants as she carried her groceries in to her "house". Yes she lives at the hotel. She didn't give us the time of day to even show her what we were talking about. Beer bottles in the stairwell, dog feces and trash everywhere. Her response to the dogs barking was that the dog was a service dog. The problem with that is there wasn't just 1 dog there were multiple and none of the ones we saw had a collar, a harness, a tag, or any other type of explanation that they were a service dog. The parking lot had full black garbage bags full of trash everywhere. You could tell they had been there a while bc they were soaking wet and soiled from the rain. Cigarette butts and swisher sweet rappers in the so called "landscaping". Absolute worse experience ever. I have been in contact with several people who are higher up to make them aware of the situation but yet to hear back. We chose this hotel bc it was a non smoking and non pet due to our health and having severe asthma. Cigarette smoke only causes it to get worse and flare up and the result of that happening would land me In the hospital and cause serious health problems for me not only now but in the future. That's why we have to be super careful when it comes to staying places. I even tried explaining that to the manager, I told her that i could provide medical records proving that. That never phased her, she was willing to take that risk with a potential law suit if something did happen. I have no idea how this lady got a job in management. I'm a manger myself at a health care facility and there's no way I would ever talk to my patients the way she did me.

Roaches

Nothing

Everything

What breakfast?

Pretty much the whole experience

Nothing, the conditions were bad enough to force us to leave and stay else where

Almost everything except for the price, the whole environment was disgusting, the residents near by had trash outside their doors, the room we reserved wasn’t made up, when we got there it was trashed, the bed wasn’t made, the lamp was practically hanging off the wall, there were dominos pizza boxes still setting on the table, and the shower was a mess. not trying to ultimately bash anyone but this place really needs work and I understand that it’s under new management but I still feel as though it’s fair that I received a refund for this purchase as I did not get to stay and not to mention could not get sleep that night until 3 Am. please get back to me

Unfortunately there was nothing to like about the facility other than it’s proximity to BNA

The facility in and out was dirty, unkept. Stains on the walkways, stairways, floors, walls, etc… Absolutely filthy is some areas. No top sheet or blanket on the bed, no door handle on the bathroom door, no toilet paper in the bathroom. A very sad experience. For $96.00 we felt totally ripped off and would not have stayed had we not already prepaid online. Even then we were very close to just walking away and counting the experience a complete loss.

Don't not book this hotel stay away save your slef the headache. Bad people you don't not feel safe here

The night I checked n there was three people who left because of unkept rooms and they do no refunds. They took my stuff out of my room on the second night that I had paid for said I didn't not want to stay the second night so volition of property. If I had more room I would go on just stay away