Location, bathroom

Breakfast was awful…scrambled eggs were black and yellow; cups, lids, forks, knives not maintained; pancake machine did not work (2 days); bananas were black; ran out of bread and muffins… Entrance sign was too small and not lit up…very hard to see

easy access to rooms

The breakfast was surly lacking. juice machines broken, ran out of eggs. one of the beds in our room was off balance

The staff were terrific and we were delighted with the larger room. The bed was so comfortable.

shower and bed

filthy, broken ice maker, disinterested staff

all good

Location

Lack of hygiene

Clean

Mostly good - the facility is comfortable and clean on the inside. Price is decent. My second or third time staying here and would probably stay again. Breakfast was ok, check-out was smooth.

The grounds around the hotel are in serious need of clean up. Cigarette butts and litter everywhere. This is, of course, the fault of the clients but the hotel needs to take care of the mess. Check-in was a fiasco. Eight parties waiting in line to check in and the person at the desk was a trainee that was in over her head. Her trainer sat next to her sipping on a drink and providing instructions on every aspect of check-in, everything proceeding very slowly. This was no time to be conducting training. It should have been "watch and learn" while people were stacked up and hands-on when it was slower.