This was our third time here and another great experience.

Absolutely stunning!!

location is fantastic and the rooms are immaculately tidy as are the main reception areas. staff were on the whole very hospitable and accommodating. food is great around the pool as is the poolside service which is lovely and makes for a relaxing stay. complimentary water sports at the beach is a nice touch (kayaks and paddle boards)

Food was overpriced - particularly at breakfast where the hotel try to charge you for every little piece as an extra. this felt a little like a money grabbing exercise by the hotel. I spent 45 mins on my first morning explaining that breakfast was included in my room rate which shouldn’t mean a $30 allowance per adult for breakfast. breakfast should mean all breakfast. the hotel relented but it was a battle. staff in the breakfast all seemed very new at what they were doing so breakfast was a bit of a shambles the first couple of days. we received stale toast that had mould on it for example. we received an apology from the manager who was very apologetic but it seemed beyond me that you could have a 5 star hotel serving mouldy bread!!! A waitress (who didn’t serve me) actually chased me down and confronted me in front of my children on my last morning of my holiday to say I hadn’t left a gratuity on the last day. having left a considerable tip every day previously of the holiday (including on days when the service / food was below expectations) I didn’t feel I wished to tip that day but didn’t feel I needed to explain myself in front of my children. Felt a bit like a money grab. $35 + tax per night for valet parking? and then you’re expected to tip the valet staff??? Ffelt to me a bit like the hotel is money grabbing - charging for every little extra where possible which is disappointing when you are paying $1000+ per night to stay there.

Nothing very greedy hotel unreal

They are very greedy management

Location, Pool area, Beach (almost private), Room and Bathroom size, Comfortable bed, Balcony and view, Check in and Check out service

Very slow service in restaurants, Bit overprice for the hotel and facilities, Food has room for improvement, EV chargers at property but car wasn’t charged

Great location. Great staff.

Prices are too high for everything..

The hotel and staff were great.

I was disappointed about the beach. I know it’s not the hotels fault but I was expecting clearer water and a larger beach area.

We had an amazing time in the spa.

Beautiful oceanfront property. Interior decor is lovely and the ambiance of the hotel is really terrific.

The pool menu could be better.

Beautiful property, perfect location, and top notch service!