Architecture, layout of pools, service

Incredibly expensive to me - most I’ve ever paid for a hotel room

The property is in a beautiful location. Lots of space and you never feel crowded by people. The rooms are clean and comfortable. We really enjoyed the ocean view rooms. We would definitely return.

Breakfast was not good. They charge $52 per person ( Four Seasons hotel Pricing) but the food quality was not there and should be priced closer to $34 to be fair. Charging a family of four $200 every day for breakfast is a crime. We needed up going elsewhere even though on vacation you’d much rather stay at the hotel. Also having to carry your own umbrellas and beach chairs to the beach was crazy especially when you’re paying close to $1k a night for your stay. They should at least have the recreation desk set close to the beach. You have to walk to the center of pool area, talk to a grumpy lady who literally acted like she could care less about anyone there and awkwardly ask for chairs and your sun umbrella then carry it in the heat with your towels and waters ten min and set up your own umbrella in the sand. That seems like something the resort could do better for people and would improve the experience.

Great location, activities for all age groups, helpful.

Everything! The whole resort is just wonderful. Great staff and service. The facilities were amazing, the whole resort is beautiful. Stayed here for almost a week and sad to leave. Will definitely come back!

Nothing!

The landscaped gardens and plants.

The service.

Nice pool. And great rooms and view.

Cost of food and drink was outrageous. Quality of food was only average.

I Felt Like having MORE Hawaiian Music throughouth the Lobby, Hallways, & Pool Could have GREATLY helped the already beautiful environment.

Everything in the Resort is fantastic. I enjoyed swimming in the 24-hour learning pool every day. I loved all the hospitality and service from the hotel, especially 'Learning Hawaiian language'. I had a 30 minute Hawaiian language class with my partner. I learned how to read them and the beauty of the language, which was super helpful to understand Hawai'i for the rest of the trip. I highly recommend their Pad Thai at TidePool, one of the hotel restaurants, which was the best one in my life, better than anything I had in Thailand. Also the Hyatt made it possible for a friend to pay for our stay in advance as a wedding gift, unlike for example the Marriott hotel in Honolulu, which was completely rude and unhelpful about this.