Everything!!!

My ex husband stayed one condo away from me… Eeeek!

I booked two rooms here. Both were great, especially the 3 bedroom unit, and the location was amazing. The staff were polite, respectful, and accommodating. A few minor issues, but a great experience overall.

The bed in my unit was a bit uncomfortable and the fact that only one car was allowed in the garage for the 3-bedroom unit made things a bit difficult logistically.

All you need in the apartment Amazing view of the lake and mountains And lovely area to stroll

The Check in is on the other side of the road While the navigation send you direct to the apartments. Not clear where to go on arrival.

The room and location were awesome! Loved the view of the lake and surrounding mountains. We thoroughly enjoyed our stay and plan on coming back again.

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Staff was great. Our keys didn't work and they sent someone right away with new keys.

Finding the correct location to check in was a slight challenge.

Great view of pond and fantastic kitchen.

Pull out bed was not so comfortable.

The check-in process was not what I expected. Did not receive any email or text providing details on where the check-in location is. Spent 30 minutes looking for where to check in. Once the information was provided, the gentleman at the counter could not provide me the proper directions to where my lodge was located. It was already late in the evening and the lack of directions just made it later. Once the lodge was located, the room number was another challenge. The room was 1490 which most people would assume that the room was located on the first floor but it wasn't and there weren't instructions letting me know that my room was on the second floor. Other than that, the room had a spectacular view, the kitchen, living room and bedroom exceeded expectations.

The check-in process described above. Better instructions would be greatly appreciated by out of town visitors. The staff should be well versed with providing instructions on the location of the lodge and provide better detailed information on what floor the room is located.

I will say that we normally love staying here though and we did finally make it to the pool where there were some very sweet ladies who were kind as can be to us during our visit.

I normally have exceptional stays here but the internet wasn't working this time, I did not receive a packet explaining how to reserve pool time and had to call the office multiple times to get the staff member on-site late at night to give me the web address. He gave it to me wrong, which delayed things further, he became very annoyed with my calls and was rude to me even though it was his fault I had to call back. The room was smaller than normal and outdated. It ran out of hot water so I was having to heat water on the stove top to warm my son's bath up, pretty bad.