I was right around the corner from the James Arena center. Plus when we went down for breakfast we was past our time but the lady over the kitchen (Shawnte) went above and beyond to make sure we got fed before we got back on the road. I locked my key up in my room and left some of my belongings while packing so the lady at the front desk (Kelly) made sure I got back in my room to finish getting my belongings . Great customer services on both ladies behalf!

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The lady Ms.Shawnte who was there at our check in was Awesome!!! She made us feel so welcomed and the energy was great!!! She is a valuable asset to the company!!!

Clean location, staff was pleasant, comfortable room.

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Pool could have been cleaner

There was an excellent selection of options that were well presented and kept stocked. The desk staff was outstanding-- professional in both appearance and service! They made us feel like old friends. Their restaurant recommendations were excellent.

The staff was great

I rented a suite because my wife and I both snore. However, the sofa bed did not contain a mattress. So I had to sleep on the couch curled up. A most unpleasant sleep.

It was a return stay. Excellent services and friendliest staff ever!

staff were nice and polite

not well maintained, bathtub was cracked, not very clean. hallway going to room had coffee spilled on the floor near elevator that wasn’t cleaned up my four not stay, room was poorly cleaned