It was clean and very comfortable. Breakfast was really good but it was a little crowded and loud.

Only thing was the small area breakfast was in and it was loud with how many people were there at the same time.

Balcony with a view of the lake. Beach.

Chaise lounges on the beach were uncomfortable

Beautiful location and super convenient to a fantastic downtown!! The front desk staff was amazing and so friendly and helpful

The breakfast was delicious but the staff was cold, rude and snotty. Two of the girls each morning spent most of the time “gossiping” and not noticing foos that needed to be filled. They seemed to be “bothered” by having to work.

Room location was on the ground floor, which was great with small kids. Also, the pool had some floaties we were able to use which was an unexpected surprise. Check in was fast, breakfast was fine.

The coffee is always a challenge, I'm a bit of a coffee snob. Everything was great, no complaints.

they have everything you need - great breakfast, very good location and very nice person at the desk. she was great to talk with.and very helpful.

great food , clean and pool

It was packed with kids. We didn't eat

A hockey club or tournament was in town. The 3 Rd floor common are was used for hockey with kids running up and down the halls

It was comfortable and relaxing. Love the hotel setup. The staffing was respectful and kind. The beach front was beautiful. The room was cozy and clean.

Everything

Lobby, hallways, rooms were updated, appeared new and clean. Shuttle service down town for New Year’s Eve event was unexpected but Exceptional, easy to utilize. Staff were very helpful. Their complementary breakfast was the BEST we have ever had. Lots of choices, fresh hot food, several drink options. Staff in this are kept things stocked and very clean. I won’t go to any other hotel when I stay in the Traverse City area. Thank you for a great family weekend.