HiWay Inn Express of Broken Bow

Quiet

Breakfast was poor.

Staff was very nice

It was fine

Convenient, clean, friendly staff, good breakfast, nice pool and all at a reasonable price and check in was also easy.

No complaints at all

There was plenty of parking. The hot water was quick to turn hot and stay hot for a long time. That was very nice.

When I entered the room, there was an odor from what seemed to come from the ancient air-conditioning unit. It was almost as if it was stale cold air. Upon further inspection, I noticed rusting around the bed base. They did not take the time to put new toilet paper on the roll, the refrigerator was not cleaned thoroughly, there was dust hanging off of the artwork on the walls above the bed. There was a large smudge on the bathroom mirror, so it was evident that the mirror was not fully wiped down prior to me arriving. The telephone did not work in the room. There was a dial tone, but the buttons did not work, so I could not call down to the desk. The furniture was outdated and stained/ wood chipped. The “breakfast” was the worst I’ve ever experienced at a hotel. They had microwaved prepackaged sausage biscuits, bread, loaves, and one or two bagels to toast, they did have a pancake machine which I did not use, there was no apple juice in the dispenser at 8 AM on a Sunday morning. I did not try the coffee. They also did not have a little shop where you could buy chips or drinks or water bottles or emergency toiletries, things of that nature. And their vending machine that is supposed to have drinks was out of order.