Best Western Plus Pleasanton Hotel

everything,we will be staying there again

Close to where we were attending a funeral.

Parking on the sloping lot is a problem. Why do the beds have to be so tall?

Everything was great. Staff was super friendly and helpful.

Pillows! Oh how horrible the pillows were. Bring you own pillows and it'll be a perfect stay.

Location. Area around was quiet and comfortable for our family stay to get back and forth between San Antonio and the beach. Beds were comfortable but tiny and barely any blankets seemed like 2 sheets to cover with. Breakfast was good variety, nice it changed daily but sausage tasted rubbery, milk was spoiled on 1st day and potatoes were still cold in spots on 2nd day we eat there

Biggest complaint is way owners daughter treated us. She is good at saying sorry while talking over top of you not even listening. Also, how we had our do not disturb sign on door and we had a carpet cleaning guy try to come into our room and then tell us he had to come in even though our sign was displayed and my husband and I told him no. Then we left for sightseeing in San Antonio still had sign "do not disturb" on door come back from our day out and workers went in our hotel room to do plaster work in bathroom. We had plaster on towels we were using and dust from it all over our belongings on counter. So do not disturb sign means nothing at this hotel. Pool was very green looking so we stayed away from it and tiny pool.