Location and view of the ocean

No adequate weather stripping around the entry door. Got pretty windy one night and it howls quite loudly. Not enough lighting in the parking lot area walking to MO’s.

Location

Damp carpet. Smelled of mold/musk. Shower curtain liner filthy

Great access to the beach

No air conditioning and the carpets were disgustingly filthy

The staffs were very nice and welcoming. The front desk staffs went above and beyond to help us and we got our room before the check-in time.

The room we paid was the cheapest ($200/night) and it was not equipped with AC which was not very comfortable when the temperature was almost 100 degrees. Our room also has a door that lead to another guest room which made it very creepy. Walls are thin so you can hear your neighbors’ TV.

The view was absolutely beautiful overlooking the beach.

Air conditioning

Close to the beach, quiet, all clean and well cared for!

Beautiful location on the beach with clean rooms and good parking. WiFi worked well. The staff were friendly and helpful.

There is no air conditioning and the room was stuffy. A box fan was provided for the window, but anyone could see into the room while walking by.

Location! Amenities : so nice to have hot tub, indoor pool and sauna to warm up after a rainy day at the coast. Or an indoor sanctuary to get in after a day of sun !

Excellent staff nice place

Location staff

I liked it had a full functional kitchen (I didn't realize the room was going to have a kitchen). The view was great!!!

Getting woke up early by people stomping around. People should be a little more courteous to other folks when staying at a hotel.

It was nice having beach access

Never leave bad reviews but this one deserves it. Booked a deluxe king, confirmed prior to my stay that I was in a king room with a refrigerator for my diabetic and food allergy needs, got there and was booked into a queen room that was tiny with no fridge. The front desk said there was a mistake and I only ever booked a queen. I asked if I would be charged for the king since that’s what my booking.com receipt showed and she assured me I would not. Had to throw out the groceries I brought since there was no way to keep them cool and had to drive into a nearby town for every meal since the closest restaurants didn’t have anything that worked with my allergies. Had a terrible stay and then they DID charge me the full price of a king room. When I requested a refund of the difference and sent proof of my reservation and payment receipts and explained what happened they told me twice they were ‘looking into it’ but it’s been over a month and no resolution. 0/10 will NOT recommend to anyone.

Comfortable clean rooms in a great location. Very dog friendly.

Summer prices are high

The room we had was great. The room was clean. The staff was great and very accommodating. We really enjoyed our stay. They are very dog friendly too.

We really did not like the Murphy bed because we never slept on one before it was a little hard.

The room view was beautiful and the beach was literally steps away from the room. There couldn't be a more perfect location. Across the street is the greatest grocery store with very reasonable prices. No need to go anywhere but across the street for grocery items.

The room was extremely hot when we arrived. I immediately opened the door to let in the cool breeze and turned on the box fan. We had just been in the car for 7 hours so a hot room was not pleasant. Turns out that the pilot is always on and the fireplaces are stacked - so if someone below you has on their fireplace - the heat will also vent out through yours. Of course we were on the 3rd floor. I was unable to sleep through the night because we had to have the door open with the fan going - sometimes it was "too cold" and other times it was "too hot"so I was waking up every two hours to adjust. I really like to sleep through the night without interruption so this was very annoying. Additionally - I was charged for my service dog - even though I sent an email with the letter stating how she was being of service. When I mentioned this at check in - the attendant was rude and told me that they received the letter and still charged me the pet fee. At check out - the door lock stopped working. After trying to get my card changed 4 times - they finally called in maintenance to fix the door. This went on for about an hour and was pretty rattling as my ASD son was on the verge of a meltdown. I paid $700 for my 2 day stay and had higher expectations for service.

Excellent location, right on the beach. Friendly and helpful staff. Very clean. Loved the pool. Lots of parking spots.

Wish there was an option for 2 beds. Remote didn't work great for TV.

the view….

a bit outdated

Ocean view

Small towels in the pool, spa area

Amazing location and value.

I could hear the neighbors above me a little bit, but the room did have a box fan provided that I was able to run and block out noise, so that worked just fine.

beachfront

room wasn’t clean, door handle in bathroom falling off. it was under construction, didn’t get the room we booked

clean well maintained.

receptionist needs more customer service training. when you work for hotel industry you should know the basics. SMILE and GREET is basic requirements. Smile goes a long way for a guest at your hotel.

great location for accessing the beach - it had a hose at the entrance so you can clean your feet down for example after a walk. massive comfy bed in room 117. you can open the windows. window cleaning available in the large free CarPark.

it is old and tired but everything worked and was clean. you can hear people going to their rooms when passing by. you can also hear when the room above is having a shower as the water pipe must be in the wall but not too bad. no view from the room but not really a big deal.

easy access to beach indoor swimming pool,jacuzzi and sauna location close to restaurants and freeway

not every room has a view of the ocean

Our room was very clean and set up well with basic kitchen things. Bed was comfortable and had plenty of blankets on it. The Murphy bed is a great way to add another bed without sacrificing space during the day. Views are great and its just far enough away from Haystack Rock that you can enjoy the view without the crowd. A short trip to downtown Cannon Beach and other places to wander.

The only thing that I would add (very minimal thing) is blackout curtains in the bedroom. The blinds are great but they don't block out light. Not a big deal but it might be an improvement I'd like to see.