From talking with others; everyone is told you'll "get a call" when the room is ready. No one gets a call; even when rooms have been ready for hours.

The check in staff was nice and the bed was comfortable.

It wasn't as nice at all as the pictures shown on Booking.com. The queen size room was like a big closet (very small). Not as close to the beach as they said but not too bad of a walk. overpriced and had to pay for parking even tho you were parked on the property.

There was problems with the water. It kept having to be turned off. Then we had to boil water. They provided bottled water, but!

The staff was super friendly and it was very close to the ocean

We had issues with water, the pictures shown on the site were nowhere near what it was supposed to be and the room was very cramped. The lighting kept going in and out on the main ceiling light. And it had an odor when we came in that was almost like sewage. Definitely not worth the price.

Good location, comfortable accommodations, very nice staff and customer service.

A room location was right near the housekeeping office, so although we did sit outside our room, we always heard the housekeeping staff, so that was kind of noisy for us.

accessibility

location was excellent - near bars, restaurants and beach but not noisy

creaky beds

location was great

Pictures didn’t depict the small suite. it was tiny and had no seating whatsoever.

great location clean nice staff

room with king bed incredible small, no table, no chairs, had to wash dishes in bathroom sink

Very clean

Small studio

It was great that we were able to check in like a regular hotel, plus the convenience of a keypad access. If you’re checking in late, it may be an issue, as the reception leaves at 7pm.

Everything was great. Loved that we walked out the door into the courtyard with a pool.

the location was perfect - within walking distance of food, shopping and beach

laundry facilities could use an update, and daily or every other day cleaning. our bathtub had damage that was covered up by some sort of tape and the pool was closed almost 3 days of our stay

The location is fantastic, two steps from the beach and two steps from the restaurants and shops, and yet very quite.

I didn’t love the level of courtesy of one particular receptionist who refused to give us the beach chairs until 12.30pm the day we were checking out. Check in is at 4, and check out at 11, and we were hoping to enjoy the beach after checking out and be in time to give the chairs back to the following guests, but we were refused to do so, even if obviously we would have returned them well before the other guests arrival. Luckily the receptionist shift have changed and, the morning of our check out, the new kinder lady was absolutely happy for us to use the beach chairs until 12.30pm.

location

Booking.com advertised this as a kingbed. According to the property there are not kingbeds here and we were the 3rd visitors that week stating the same, Shame on booking.com. I see site has since been updated

Perfect location, nice shower and the room was clean.

Almost everything in the room was broken. Stove, hairdryer, TV in the bedroom, light in the fridge, refrigerator froze a lot of food and drinks, outdoor shower by the room didn't work. Had to pay $10 a day for parking right outside of the room. The room was extremely small for 5 people. There was just enough room to walk around the beds, so there was no where to store your luggage without tripping over it. The only seating in the room was a couch or some wicker chairs at the dining room table (we spent a good bit of time in the room due to several days of rain)

Very easy to check in. Just went to the office the helpful front desk person gave me easy instructions . The code worked with ease.

Great location, walking from the beach and center. Friendly staff

Everything was very clean and the staff was awesome!

Too small.