Room was very clean. Daily house keeping is there. KFC, Subway and Indian restaurant on walkable distance

There is no facility for Breakfast or food in the hotel. Atleast a Microwave oven should have been available in the room. That is a big shortage we felt.

The best thing about this place is the location.

I approached the front desk and asked to check-in. The women behind the desk had her head down in her phone and initially didn't acknowledge me. When she did, she was short with me like I interrupted her. Awful customer service.

lovely staff that came to clean the rooms. location was great too, quite a few shops and restaurants nearby.

property could do with an update, felt a little outdated.

The bed was okay, but everything else was sub-par. The best aspect of this stay was our ½ mile sunrise walk to get bagels at Tulip Bagels, and then coffee+pastries at Tulip Bakeshop. It was depressing to walk back to the motel, even for just a few minutes before checking out.

There are no USB ports and the only outlets in the room are in the light fixtures next to the bed, which NEITHER WORKED. The shower+bathroom was GROSS, it looked like a bachelor had been living there, refused to clean, and just tried caulking over the moldy corners, and the floor had not been thoroughly cleaned. I can overlook the damaged furniture and traffic noise outside our window (after all, it is NY, traffic is ubiquitous) but the level of FILTH was revolting. Additionally: Our room was non-smoking but the whole hallway of our 3rd floor smelled awful of smoke, and both of our key-cards stopped working (I kept mine in my wallet, but my fiancé kept his separately in a pocket and it still failed within a few hours so we had to visit the front desk twice in less than 20 hours to have them re-charged. Oh, and the elevator is slower than if you just take the stairs.

reception lady was awesome!! so nice thank you 🙏🏾

bathroom towel was so dirty

Good service. Good parking. Room and bathroom clean. Easy drive to JFK airport.

It was a convenient location. Free parking and seemed safe.

The bathroom was not clean there was mold in the shower. There were also stains under the mattress sheets

It was clean

Worst bed I have ever slept in. Also floor was uneven and bumpy. They put some type of plastic floor over carpet and it was a tripping hazard.

convenient

noisy air conditioner

Lou was terrific! He solved most of our issues.

1. Pillows were terrible 2. The first room had a broken telephone and TV and the sink did not drain 3 The second room had a broken light in the bathroom mirror 4. The coffee left a lot to be desired.