Residence Inn by Marriott Seattle University District

Convenience to UW hospital.

Bedroom light fixture was a little tricky.

I am still waiting for my 100 dollar deposit, you didn't return my money

Nothing much

Breakfast was very good, food tasted very good and area well maintained. Staff was super courteous

Key cards were not working and customers were not notified. I was stuck in the stairwell from the 5th floor and could not exit onto any floor. I also had to make separate trips to get this corrected.

The staff was extremely nice. They were welcoming & empathetic as to the reason for our visit. Being that it was an emergency due to mother in law in hospital.

The additional prices that are added by surprise. The $100 to have my 15lb dog stay with us when they website states" charges MAY apply". I have never been charged $100 for a 2 night stay. The guest service employee reduced it to $50 + parking I was told would be $15. Yet my card was charged an extra $110. I do not like these extra surprise charges once we arrived when our situation was already a stressful one. We drove 6+ hrs because our mother was taken by ambulance for emergency heart surgery and we were not sure she was going to make it. It was alot. Paying $398 for 2 night stay and then all of these additional charges was not an experience Id like to have again.