Andaz Napa, By Hyatt

I had a really nice stay here. The room was clean and a good size for a junior suite, with a particularly spacious shower. I also appreciated how quiet the room was, even with live music playing downstairs - you could barely hear it from the room. The customer service was also great and everyone was very pleasant and helpful. Overall, a comfortable and relaxing stay.

A few things could have made the stay more comfortable. The AC was my biggest issue. It seemed to run almost constantly despite being set to auto, was fairly loud, and blew directly towards the bed. Combined with the very soft, heat-retaining bedding and mattress, it made it difficult to regulate the temperature throughout the night. I also would have appreciated complimentary bottled water readily available in the room rather than needing to request it. The bathtub next to the bed was also an unusual layout; while there is a curtain for separation, I personally would have preferred a more enclosed bathroom tub setup.

Everything

Nothing

Great location.

+ located right in the hard of down town which made it very walkable + easy parking in covered garage included + breakfast was very tasty and service was great (this actually beat my expectations in this area!)

(note that the following points may appear minor but for the price of the room I found them annoying) about room: - the room had only 1 shared nightstand for 2 king beds meaning 2 ppl didnt have any nightstand (or lamp!) - the room had very sparse lighting and was far too dark - only 50% of eletrical outlets in the room worked (leaving us with just 2 plugs and no USBs) [I pointed that out to staff but beyond a "so sorry" there was nothing and no offer to help either] - the clock showed a totally random wrong time (this is minor but again: at this price id expect the hotel to check the clock's time) complex - the outdoor terrace while nice was very noisy with all the room ACs facing it - same as the room the property was dark. especially in floor and elevator this was way too much