room was clean and beds are good

only one elevator worked , so you had to wait a very long time . No dairy delivery for breakfast , no milk or yogart

close to venue

some stains on couch cushions

comfortable rooms, breakfast bar was adequate

no complaints

clean nice

noisy as ever

It was a clean nice area to stay staff friendly. Nice breakfast in the morning, would definitely return when in the area. Thanks

Nothing

The hotel is very clean.

We waited several hours to check in with 4 kids.. explained we had places to be so we needed to check in right away so they offered a complimentary room upgrade at the same price of our current booking. Once we got to the room we had a broken jacuzzi tub. Maintenance didn’t fix til the following evening. Water temperature wouldn’t stay warm so we couldn’t even use it. The pool was also broken for over 24 hours.. then we were offered a reduced rate and an extra night for no cost due to all the issues and not being able to enjoy amenities for the only night of our stay. When we went back to check in/check out for this free night they tried to charge us for it and the previous nights in full plus charged us for the room upgrade. I talked to the manager and she basically said none of which was true! Make sure you record any conversations if you choose to stay here because they lied about everything we were offered.. never staying here again.

location

horrible pillows

big spacious room