Rooms were pretty nice

With it being a pet friendly facility, the halls smelt like animals..

Kudos to Larry, the African ~American Male Hotel Associate on the evening shift. He was concerned, courteous , professional and kind. A pleasure to talk with. The information he gave us about my stay was clear and correct. My family and I thank Larry very much for everything. Next year I will again book my stay at Candlewood Suites, because of the wonderful care I received this year. Many Thanks, Larry

The hotel is difficult to see from the highway. A taller and larger sign is needed.

when we arrived to check in, we were told they had overbooked and we didn’t have a room. they called a hotel owned by the same company to see if they had a room. they did. the manager at Candlewood said they would pay the expense but my credit card showed my original charge for Candlewood and then an additional charge for $522 that was what they owed Avid for taking us in. I will never book with Candlewood again.

Roaches in my room

Fully stocked with dishes and able to cook in room. Spacious rooms!

Staff was very nice, and the proximity to the airport where I was working was excellent, straight down the road. The hotel was seemed to not have high occupancy, so it was very quite. The pantry selections were nice.

It could have been cleaner certainly... the room bathroom had grime in the shower and around the sink. The room recliner was ripped. I had to ask to switch desk chairs as the one I had was stabbing me in the legs with bolts sticking through the material on the seat. Felt dated. The TV didn't have a sleep timer... well it did, but you had to thumb through the options using the options button on the TV itself... most people wouldn't go that far.

Location was great, bed was comfortable

Room was musty, had a weird odor, the couch was uncomfortable and felt grimy, the water in the toilet ran constantly. We were looking forward to spending time in the outdoor pool, but it had no water in it and the sign said “closed for the season” …in the middle of June.

Staff was great on all shifts!! Room was clean comfortable and plenty of space

The pool was not open lighting was very dim

friendly staff, clean and quiet

need more usb ports or plugs

nice price

made a reservation for a King bed, got there and was told there were no Kings available.

our room was great

The staff was attentive & friendly. I also liked the little breakfast freebies they offered.

My only complaint was that the bathroom door didn't lock. I have a 3yr old who loves to open doors so it was difficult to get privacy. Otherwise everything was pretty smooth sailing.