cheapness

uncleanliness hardest mattress ever, roaches. filthy tub.

Friendly front desk person.

Our room was in very bad condition. They refused to switch us to another room. The room had dead cockroach shells on the shelf. The lamp didn't work. Trash was left under the bed. The microwave wasn't clean, and someone left a soda in the refrigerator. The bathroom smelled and had urine stains around the floor; the internet didn't work; we had one towel, one pillow; and the furniture was dirty and damaged. The bedspread had burn holes the size of a quarter in it. Someone was arguing and fighting in the room next to ours. We never saw security.

I didn't like anything about this place

This has to be one of the nastiest motels in Louisville. I don't even know where to begin concerning our complaint. They said they couldn't find our booking reservation, so we had to pay the full price. The room was so dirty and nasty, we left! How in the world can a place like this be open to the public? I'm willing to bet that the owners stay in nice houses while they get rich off of renting dirty, nasty, and gross rooms. Beware of your surroundings while staying here. There are a lot of drug addicts walking around and even staying there.

The place is bad and extremely dirty!!! Beware of the fake positive reviews. We had to contact Bookings for a full refund! Also, a man on the property told us the male manager has been arrested multiple times in the past for serious crimes, he was featured on the local news, and the entire motel has problems passing Health Inspections. Wow!!!!

The staff

The rate went up

Close to work, lady at the desk, Ronnie I think is her name. She is simply amazing .

The manager, he needs to take a few classes in customer service.

It's a crap hole of a place. Nothing was clean. Very awful and disturbing to be a motel. Their rates are cheap for a reason. I bet the owners live in nice houses, while they make money off of running a nasty, trashy, ghetto dump.

AWFUL, AWFUL, AWFUL, AWFUL! I wished I would have read all of the reviews before staying at that place. It should be condemned! The rooms are not fit for anyone to stay in. Poor management, poor room condition, dirty parking lot, and a parking lot full of drug dealers and users, coming and going. A lot of foot traffic and activity with doors being slammed every other minute, and people arguing and yelling at each other. Loud music coming from different rooms. The rooms are not being cleaned and trash was left behind our door. Only one pillow on our bed and dirt and grime around the toilet. The shower rod was just hanging on top of the shower area. The shower was not cleaned. We refused to use the shower. When you turned on the AC vent dust came out. The sheets on the bed were yellow, we used our own blanket to sleep on. Staff was eating food behind the counter and flying gnats were flying around the food. The staff person with the missing teeth was mean and rude.

AWFUL!