lication

Staffing may have been the major issue, but room wasn’t cleaned well all three days I stayed. When I arrived the rug into bathroom was damp, let front desk know that night and maintenance came early next morning and discussed putting in a fan which didn’t arrive until I mentioned to front desk again. Operations person, Meredith, sent complimentary cheese and wine that day, sometime while I was out, which was thoughtful, but fruit was browned by the time I got back to the room. Left the hotel early the next day and assumed food and fan would be gone, but no, there was no extra tissue box in the room, bathroom counter tops weren’t cleaned well, etc… For the prices they charge, the service was indeed lacking. my friend’s room was cleaned well most of the stay either, albeit she didn’t have a damp rug issue. Spoke with the manager on the day of departure and after showing pixs to tell the story and requesting compensation, Julian, made that happen. THANK YOU. To charge prices like the Ritz, this facility needs to step up maintenance all around.

Stag location and room were great except no smart tv. We were stuck in hotel because of ice storm. No spa and fitness facility is just ok

Need better TVs and a spa

Did not eat breakfast

comfortable room

parking

location and staff

nothing

excellent location in The Domain shopping area. Beautiful decor, very clean rooms, and comfortable beds. Loved having complimentary illy coffee and assorted teas available in the mornings.

The rooms are very dark and need an extra lamp or two. A floor lamp near the window is highly recommended. Service at restaurant lobby for breakfast was slow and not great. Definitely felt the hotel was short staffed, but food was good.

Everything about the stay was amazing.

We honestly liked everything.

Location could not be more perfect for my purpose of this trip. The bhreakfast was fast, hot and tasty. The bar was low key which was perfect. The only negative is that there are no food or bar snacks after ten pm

The price of course

space , location & cleanliness

The breakfast was excellent. I loved the texas shaped waffle! Very clean room with nice vanity! Lighting was excellent.

I personally didn’t like the dog friendly aspect only because i wonder if those rooms are separate from everyone else’s. I personally have allergies to some dogs. I don’t know if i just didnt spend enough time in the room or if i got lucky and had a ‘non pet’ room. In order to keep the integrity/ quality of the hotel please keep ‘non pet rooms’ available. If hotels do a ‘smoking/ non smoking’ options and keep then separate please do a ‘’pet friendly/non pet friendly” room

excelente

locación

room size and decor

road resurfacing made parking difficult

Normally our stay at the Archer are wonderful - I do not mind paying extra to have a good night sleep. I have have had a few back surgeries and sleeping good and comfortable at night is very important to me. They have very good mattresses.

Though this time the cleaning staff did a poor job and left dirty cleaning materials in our room, and the empty the trash can leaving it in the middle of the room. Several other little things....just not something you would expect from this hotel. They just all seemed to add up this time. We are normally not picky people. I am in health care and do not get away very often. It is a very nice hotel, and just an off weekend, I guess.

The facility and staff were top notch the room was very nice with a super comfortable bed and a large soaking bath tub

Nothing to complain about