I liked the staff and how close it was to united center

There was ants in my room

The first front desk lady was awesome. She was super kind and welcoming. The location was great for our event. It felt like a safe area and right next to the parking garage was very convenient for leaving and arriving.

When we got there, we rushed back out so I didn't notice until later at night, back from the concert, that the bedspread was stained. Right by the part I would pull to my face, there was a large stain that resembled blood. I took a picture and walked down to the new front desk lady and showed her and asked if I could have a new comforter. She was extremely annoyed as if I wanted to be bothering her and claimed she had no others and I could move rooms. We ended up moving across the hall and found another gross stain, but it was by the foot of the bed at least so just let it go. Was frustrated with her annoyance of doing her job when I just wanted a clean comforter!

Muy cómodo

N/A

Great location and friendly staff. Parking was an excellent value.

Everything was wonderful, but the room was small.

Staff was extremely friendly, comforting, and accommodating.

Location

We had one towel for the two of us, the comforter smelled like cologne and the included breakfast was a small box with yogurt, a bagel, fruit cup and oj My husband had to break up a fight outside between a local and a guest.

very quiet, bed was comfy, very clean and the bathroom was perfect!

conveniently located to the United Center; area felt safe

parking. first come, first serve for a parking pass with the hotel. they recommend the parking garage next to the hotel but they are closed after 3:00 on Saturday and don’t open again until Monday. the hotel says you can still get your car out during the time, but we luckily ran into somebody working with the parking garage and she said the hotel gives people the wrong information and they close the exit gates during closed times so we shouldn’t have been able to get our car out like the hotel said. we would’ve been stuck if we hadn’t run into that parking attendant.