The Ritz-Carlton Residences, Waikiki Beach Hotel

Everything

Room. Location. Staff

No spa!!!

Clean and friendly

There was no spa

The moment you arrive you feel the upscale nature of the property. Everything is clean, well kept, every staff member goes out of their way to treat you like the owner of the property.

The staff training is impressive. Everyone is extra courteous and professional, the property does not feel overcrowded, it’s easy to get around, restaurants are nice (with live music- piano), the pool area is not big, but big enough. We only used it for an evening dip, but it was very nice. The quality of our room was exceptional. Clean, spacious, nice size balcony, double sink bathroom with separate deep soaking tub and walk in shower. Clothes washer and dryer (with detergent) included. Whenever you need something just say the word and they promptly deliver. It’s a short walk to the beach, we didn’t mind it. It would be nice if they operated their own beach chair/umbrella service, if that’s possible, but we had our own umbrella. They always give you as many towels as you want. Easy towel return.