The location was great with dining and shopping options nearby. As well as easy access to the freeway.

Had issues with room key card. Everyday I had to have mine programmed despite all precautions to keeping away from cell phones etc.

cheap and cozy

my tv was stuck on the preview channel

nothing at all

I got there and then the man told me to hold on one second and left for 30 mins at 1 am in the morning then told me that my reservations was an overbooked and that others rooms are not cleaned

Convenience

Homeless people around and Marijuana smell

it was just coffee and juice, no real breakfast set up. Food were empty, we had to go to a restaurant to eat

animal hair on the night end and desk. We waited 40 minutes for the front desk personnel to show up. No sign saying "we will be back in...... minute on the outside front desk.

The location was awesome the room was very clean all the appliances worked correctly

The beds are extremely hard I needed a goodnight sleep I did not get that my back was hurting so bad I hardly slept at all they need to get better mattresses or at least get memory foam mattress tops with the money they make at this place they can at least get more comfortable mattresses... The front desk people did not even try to help me with the door I had both hands full of stuff they just watched me struggle trying to get in

The bed was comfortable and clean

The walls are super thin

Convenience

As always, exactly what we expect. Easy, comfy, cheap, and convenient. Lovely people working here every time.

It can be VERY noisy in the middle of the night if you need complete quiet so bring the ear plugs. I have only been to a couple of hotels that were not noisy though. This should not be a surprise to anyone.

The coffee was very good in the morning.

We were not aware it was animal friendly. The hall smelled like wet dogs. They were barking most of the night. We had a fish smell in our bathroom. We were not sure where the odor came from.

Everything was so clean Everything was organized

No complaints

all

nothing

Convenience Very friendly staff

I wiped up water on floor and noticed floor is very dirty both bathroom and main area

nothing

Everything. Room dirty. Blind broke in room reported first night and never fixed on day three still so had to use bedspread to cover as room window in alley people walking by ! Tv worked off and on no one came to fix. Hair in bathtub/shower from check in and no one came to clean after reporting. Very noisy and help standing outside smoking anytime we needed them or arrived back or leaving each time . lots to be desired and would never recommend anyone staying here and I expect some response to my unusable unsanitary room and will be reporting as no one should experience spending money for a place like this .