The staff was fantastic

No rugs in the room

The first room they put us in smelled like poop. The second room they put us in had food on the floor and the room looked like it had water damage. The tiles in the bathroom moved when you stepped on them dangerous for little kids. We stayed here because our two normal hotels that we stay at were booked. The pictures online looked nice and we didn’t mind driving 30 mins from where we were skiing and had our family vacation planned. I will tell you I will never stay at this hotel again and will NOT recommend to anyone. Very disappointed.

Beautiful hotel and the pool was nice and warm definitely will stay there again

convenient location

it was easy to hear noise from others upstairs as well as on the same floor

Noise from upstairs

The whole facility looks like it’s back in the 1980s. No updated furniture and very poor Christmas decorations. One staff on duty, who did not have answers to the questions I had. Breakfast is terrible, It’s like everything is purchased at the dollar store to be correct “dollar general “which is around the corner. The Hot tub is closed. Sauna is not working. The excuse is Covid restrictions which is ridiculous. Never again , waste of money.

the bed was the most comfortable one I’ve ever had on a stay! the shower pressure was great! bedroom was spacious!

the tub/shower combo was a nuisance with the half wall. some of the curtains and tile were dated with updated fixtures-looked odd. for the location and amenities, the price was too high

it’s run down. Peeling wall paper, broken fixtures, etc.

The staff were really friendly.

The appliances in the bathroom were worn out.

The staff was very friendly and gave us suggestions on how to enjoy the area.

The location and staff were great. Loved the floating fireplaces.

Would have liked maid service, Kinda like bed made and clean towels shouldn't have to ask for a service that we are already paying for. Didn't get a discount for not having maid service.

Hotel is modern style, rooms and all facilities are in new and good function. Front desk, Mr.Dwayne, is helpful and is happy to recommend place and route for our sight seeing.

None

The Hotel decor is really pretty. And the front desk staff were incredibly friendly!! The Beds were also very very comfortable!

I didn't like that there wasn't any carpeting in the rooms. It made everything echo. And you can literally hear the people in the room above you moving. To me... it sounded like a herd of elephants, but I'm not sure if they were just loud people, or if the rooms aren't set up to absorb noise.

location friendly staff

pillows need more variety soft, flat

Comfortable, roomy, attractive. Able to close curtains for dark or pull shears for privacy. We enjoyed the amenities and breakfast.