It was in a nice location, it wasn't terribly loud, the staff was amazing. There was a public park place within walking distance from the hotel. River Street was also within a comfortable walking distance.

The card machine broke and the (wonderful) employees had to run to everyone's room and open those door for them. They were working way to hard

Very clean and overall good experience!

Location was good, just think all around this area of Savannah is just okay. Came in middle of the week so maybe more lively during the weekend

The size of suite was very convenient traveling with spouse and adult child.

Possible night light in bath could be a good touch. Set up for walk in shower, wherever we have stayed, does not seem to drain properly without wetting large part of bathroom floor leading to using bath towels to soak up excess shower water to avoid a very slippery wet floor. Making sure enough coffee cups are available.

Breakfast was excellent. Room was ideal for our needs.

Pool wasn’t clean at all and no towels available either. Only disappointing aspect!

Very Clean

The overall area, looks like a very high crime scene.

Spacious comfortable rooms and location good

We were required to pay for valet parking to keep our car at the hotel; we didn’t know this before we arrived and have always had free parking at other hotels.

Everything… this was our first trip to Savannah, GA and want to say, the people working in every department are extremely talented and passionate about what they’re doing. Incredible valet guys, front desk personnel, room attendants, food service workers. Breakfast was the biggest surprise with the biggest continental breakfast choices I ever seen. Great Job with the Concierge, pretty sure her name may be Lisa, but had a blast talking with her. Every one there deserves a bonus for a job well Done but the one minus is the tiny pool, I would change that to a secret garden to enjoy a glass of wine, with twinkling lights and history of Savannah and showcase artifacts. We wanted to swim, pushed open the door and never stepped one foot inside the bath house. That pool would look super cute in my backyard but provides the only disappointment we felt from your hotel. Price was the most I ever spent to stay anywhere but said what the heck, and realized it was well worth it! Thank you for your hospitality and wish I worked my career in an environment like that. KMG

The Pool

Breakfast, environment and services received

Nothing

Great bkfst! So many choices.

Parking.

The location was excellent for the walk over to the Civic center.

The price was high for the location. Having to pay $35 for parking and not knowing the price ahead of time wasn't nice. And not being told that there was construction going on when I made my reservation wasn't good either. I was awakened by the noise at 5am. The booths in the dining area were in bad shape. The seats were ripped and old. I would have expected to see better quality for the price.

The hotel was amazing

The night front desk was very rude. I didn't have a shower curtain either.

Good breakfast, clean room, water dispenser in the property,

Location is far away from river boat docks - about 20 min walking.

Easy parking, safe near places we wanted to visit.

The location was not the best area. It was surrounded by vagrants and smelled like urine. There was hair from a previous stay on our bed sheets. Wierd smell in our room. Not the best for the price we paid.

Cleanliness and location

The hotel was exceptional in every way. Our room was quiet and comfortable. I enjoyed the large walk in shower and the space it afforded. Breakfast was wonderful. Everything that you could ask for. Staff was exceptionally courteous and helpful. I would highly recommend this hotel.

There is nothing I can think of that I didn't like.

Breakfast included, fruit water was in the lobby

Wish I would have known that there was only paid valet parking for $30 and no self parking

The breakfast was free and had a bit of everything. Great location for walking downtown.

The breakfast was really good. In addition, I like the location of the hotel and the cleanliness of it.

I didn't like that I had to pay for valet parking that I was not initially aware of.

Everything was amazing!