L’emplacement, les équipements de l’hôtel ( piscine jacuzzi salle de sport) , la gentillesse du personnel, le petit déjeuner …

La proximité avec la ligne de métro qui est un peu bruyante

Kamers zijn ruim, netjes en de accomodatie is prima verzorgd.

De prijs kwaliteit is niet helemaal optimaal. Hotel is aan de dure kant maar dat zal ook met de gunstige locatie te maken hebben. Ontbijt is redelijk maar op zich prima.

Location was close to pier but noisy as it is close to metro station. Good and bad… close to shops and beach.

Noisy room location unfortunately, staff was not super friendly or welcoming. Had an issue with a disturbance from room next door and my complaint was handled quite rudely. Poor breakfast area that was continuously out of items. Employee protest going on inside lobby during checkout and hotel had no way of allowing guests to circumvent picket line and was also awakened by planned union protest out front at 6:30 am with no warning or compensation from hotel.

La ubicación

Nunca hicieron aseo

La proximité avec le pier de Santa Monica, l hôtel présente bien dans un style contemporain. Le service avec un valet pour la voiture est super appréciable dans cet endroit bien busy… le personnel est super sympathique.

Des grèves en cours devant les établissements Hilton donc des 7 h du mat c’était vuvuzela et compagnie mais la direction de l établissement sont les premières victimes sinon RAS

Location and room were good. Staff were professional without seeming too interested

The walls and floors are very thin so you hear everything from the rooms around you. The aircon unit is very loud. When we were there we used paper plates and plastic utensils in the breakfast room. This felt so cheap and nasty. The breakfast options were passable but not worth the price. It would've been better to go somewhere in town. There were eggs left in my fridge from the previous guest, or maybe the one before that. There was also a strike on by local staff. This group made an enormous amount of noise from about 7am waking my daughter and I up. They also walked around inside the hotel during breakfast and afterwards, again making an enormous amount of noise. It was an uncomfortable stay. I fully defend the right of staff to mobilise and take this sort of action but the hotel, if they were genuinely interested in the guest experience and value for money, should have offered us a discount. Despite making it clear the experience was not very good, and certainly not to the usual Hilton-associated standard, they did not offer a discount. Next time we will stay elsewhere

Limpeza dos quartos. Combinei dos quartos serem limpos dia sim, dia não. Não foi limpo em nenhum dia. A vizinhança tem muitos moradores de rua e as vezes alguns tem reações que nos assustam.

Colazione, pulizia, posizione

Un receptionist in particolare era poco gentile nel rispondere quando ho richiesto la fattura del soggiorno.