AC Hotel Asheville Downtown

Location was perfect. Hotel was very clean and new feeling. Staff was friendly. The rooftop view was beautiful.

Staff could have told me to keep my room key to leave the garage when checking out. I had to call the helpline just to get out of the garage.

Location was great.

The elevator situation with sharing the parking garage was a little inconvenient. We had to bake in 15 everytime we went anywhere to be able to get off of the 7th floor.

Cleanliness, wonderful views and great restaurant service

Nice, modernly simplistic which I think is what a lot of properties are going for now. Room nice good space, places to sit and places to your stuff. staff friendly and pleasant. Bfast was good and waitstaff all nice and helpful and accomodating.

Ok so I had a cpu issues. One not really hotels fault but the differ to whomever owns the parking garage. ! it is very tight and narrow! 2 I got hit in the parking lot and the hotel pushed me to a company that supposedly owns the lot but you get an email and no one ever replies. I was parked in a corner spot all the way to the back almost virtually impossible to have backed into me in that location but someone managed. This is strange to me but they didn't have those small plastic bags for laundry which I found strange. Oddly I forgot to pack my laundry bag, but don't think I have ever stayed in a hotel room that didn't have those hanging from the hangers! not huge but strange. The toilet paper mount in my room was broken! The toilet sat way too close to the wall and was super low to the ground. I'm 6'5 and it was very low. certainly not an ada compliant toilet but again not a major issue just a annoyance more than anything. the sink wasn't clean. all not super major issues but a bunch of small little issues.