The Ivey's Hotel

We had a wonderful stay at The Ivey’s Hotel and truly appreciated the warm, personal service from beginning to end. The hotel has such a charming and sophisticated atmosphere, and every detail made our stay feel special. We especially appreciated the reception team, as well as the staff at Sophia’s Lounge, who were exceptionally sweet, friendly, and professional. They made us feel genuinely welcomed and well cared for. And Sophia’s was a highlight in itself — the food and drinks were excellent! Overall, The Ivey’s provided a memorable and enjoyable experience, and we would happily return. A beautiful hotel with outstanding hospitality in the heart of Charlotte.

Beautiful location and atmosphere

No microwave or continental breakfast

Staff was extremely polite and there were a lot of extra complimentary drinks and snacks in the room

There really wasn't anything I didn't like

The rooms are beautiful, very clean and extremely comfortable. We were very pleased with the quality of the room. Sophia's Lounge is very cute and provided great service.

Overall service was lacking for a property at this price point. We arrived at about 3pm to a valet line that had no one there. We were then told by the front desk that our room was close so it was best to just grab our own stuff. No offer to assist with luggage. We were then told to just leave our keys with the front desk and they would turn them over to valet when they had time. Disappointing for a valet service that cost $60. When we did retrieve our vehicle, the valet had changed many settings on our car, all of which were not necessary for them to drive the vehicle. In addition, we attempted to order breakfast by placing the food tag on our door. It was never picked up, so our order did not come as planned. In general, aside from the restaurant, the property didn't seem to have enough staff on hand.