Great place to stay loved the fire on the patio great place to relax

The parking fee isn't part of the reservation so for 2 nights you pay a nice little chunk of change plus no microwave in the room refrigerator didnt work well idk if i can trust the insulin was kept safely cooled both bathroom doors didn't lock

The property is in a great location.

We reported an issue which caused us to have very little to no sleep due to water coming from the vents in the bathroom. The staff didn’t seem bothered about the issue and nothing was done about it. Felt disappointed!

Location had amazing view and was centrally located

Great location

Very close to Pismo Beach And all the attractions on the pier

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Location was excellent

Safe didn’t work and there was a faulty light switch

Everything thing. Great place to stay. The staff and the facility are great. This is my hotel of choice when I vacation in pismo.

Super clean and very friendly staff. Really enjoyed the valet parking but do think it’s too expensive!

Paying for parking. Other than that it was perfect.

exelent room faced the pier

Location is perfect. Lots of places close by in walking distance to eat, drink and shop and small local businesses.

Nothing

Nice location

We had no water from 11pm-5am I got sick so it was not okay to not have water.

Absolut sensationelle Lage. Unbedingt Zimmer mit Balkonblick auf Strand/Meer buchen. Ausblick unvergesslich!

Rooftop view

I paid for ocean view not parking lot view. Towels were dirty ,smoke alarm kept going off when showering,coffee maker didn't work, vent by the desk had dirt and dust build up disgusting, bed on the left side had a dip in the middle, front desk staff 3 to 11 unwelcoming, rude, should not be working with the public.

The bed was comfortable.

Parking was $30 for overnight parking. I was unaware of this. The one machine (Functional Trainer) in the gym was missing attachments and was inoperable. In fairness, I did explain the situation to the manager on duty and he sent a maintenance person to assist (by which time I had to check out).

Brilliant location to the beach great roof top bar overlooking beach

Nothing

Great staff, food, excellent location and price for the location

Upon entering room Thermostat did not work. ( By the way, Staff upgraded free of charge to a room with a view before we entered room because it was our anniversary. ) I thought this was so thoughtful! Thermostat would not work so staff quickly moved us to another room. (Should have given us a meal voucher for the problem) I worked in customer service 40 years or so and I would have accommodated customer to a free meal voucher, $25 to $50 voucher.

The location had all the stores restraunts it was the perfect location with family

The view from my room was beautiful waking up to viewing the waves was just gorgeous

Close to the beach

Had to change rooms 3 times due to flys and bugs flying around the 2 first rooms on top of that the clean up guys sprayed bug spray in the first room like I wasn’t there

Proximity to downtown Pismo and the beach.

False advertising. Advertised a sofa bed with 2 queen beds but the concierge said they do not have any rooms with 3 beds.

Location is perfect, staff was professional and friendly.

Facility wasn't very clean. Are room wasn't very clean. Valet was $30 a night and there was no self parking. I won't be staying there again.

Close to the beach

Parking was not free

I really liked the location of the property. It was in walking distance to everything in Pismo. The rooms were big and the beds were very comfortable.

The one thing that really pushed us away from loving this place was when my niece cut her foot. She was swimming in the pool/hot tub and all of a sudden her foot was bleeding. Turns of there was class or part of the pool siding in the pool and she cut her foot on it. They drained the pool but still. For such a nice place I was surprised to have something like this happen.

I love the rooms and rooftop bar and valet

They took away the jacuzzi

Nice decor.

Housekeeping needs some training on cleaning the rooms thoroughly. The phones did not work, and we were not told until we contacted the front desk via our cell phone. Apparently, the whole section of our floor had no telephone use (we had 2 rooms). No room service for our section since we couldn't reach them due to no in room telephone. We tried calling with our personal phone but there was no answer. Also, online menus haven't been updated for some time. We walked up to the rooftop restaurant to order takeaway, and everything we asked for that was on the online menu, they did not serve any longer. The rooftop "restaurant" is crowded, and the pool is a joke. We only tried this place since it was a newer hotel but never again. Plus, don't think that you'll sleep past 6am due to the noise from garbage trucks, etc. This was a 1 and done for us!

The views

Our room was disgustingly dirty the bathroom was disgusting mold and buildup in the shower phone didn’t work and neither did the ac

Location

Didn't clean the room for almost 3 days after multiple requests. Didn't allow early checkin after initially saying they would look to offer it. Needed a microwave to warm up my baby's bottle, didn't supply one, and had to make multiple phone calls to get one. We checked out early due to service. Hotel called and gave us one day off our bill due to the service. But still has not refunded us for leaving one day early. Too many issues for $600 a night.

Views and rooftop

No water in the rooms

Everything

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