Château de Pierreclos

The location was very good

There was a total lack of interest in us as customers. No greeting, no offer of a wine tasting. We mentioned our interest in trying the wines but the lady in the shop was more interested in her computer. It was a case of we had already paid so were of no interest. We stayed last year and it was fantastic. Excellent tour and wine tasting ( we bought24 bottles). They recommended and booked an excellent restaurant for dinner. Breakfast was served by the lady of the house in the utterly charming breakfast room of the cottage. But that was last year, this year we had to self check in, no one even acknowledge us, we were not offered a wine tasting, we were told that they are not an hotel so don't book restaurants ,breakfast was served in a soulless drab room in the main building. Last year we told all of our friends that they should go BUT THIS YEAR just drive by; the heart and soul has gone.

It was beautiful and a great experience to stay in a castle.

No stuff available in our check in. The room was not really located in the Chateau, but in an annex building

Ein wunderschöner Ort der Sinne. Haben hier ein Zwischen-Stop eingelegt - Ruhe getankt um dann weiterzureisen. Waren von dem sehr gepflegten Anwesend sehr positiv beeindruckt und würden jederzeit wiederkommen.

Amazing wine and staff, great pool, stunning views. Room was lovely.

Nothing