Everything was excellent

Nothing to not like

Location was excellent, breakfast was satisfactory. Staff was always friendly and helpful.

The breakfast selections

Well staffed and maintained

Most of it

Weak Sofa bed mattress/foam, could feel the springs in your back, by the time I requested another foam tNight lobby lady not so friendly

The property was immaculate and the sheets smells so clean

There was a broken glass bottle in the parking lot

No microwave in room

The rooms were big and clean.

Booked for 5, towels given were for 3 people. pool was ice cold. Water in room doesn’t get hot. Sink in bathroom stopped up. Couch has a loud squeak. Couldn’t find remote for living room TV.

Friendly save

Trash in hall that smelled bad

Na

Courtesy

I had to come to DeSoto for a family medical situation and needed a place to stay near the hospital. This location was the perfect location as it was very easily accessible and close to several restaurants. The hotel staff was courteous and professional, the hotel was clean and safe. I was very happy with my stay here and will definitely stay here again should I need to be in the area.

The only negative I found during my stay was the elevator smell. It was as if a team of soccer kids had not showered and camped there for weeks. It smelled terrible. I just held my breath anytime I used it.

location was a big factor.

The room that I selected and verified that I booked was not available upon checkin as I was told the hotel was fully booked. I was charged the same rate even though my room was not what I had reserved which is a sting for Hilton