Staff was really helpful, location was good but it is really to walk to the strip specially with kids.

The breakfast was lovely and it was great how it wasn’t the same thing on offer every day. Location is great, super easy to get over to the strip but it’s nice and quiet, would be a great place for those who aren’t all about the casino life or families too. The pool was great! The restaurant at the neighbouring Hilton Garden Inn was really yum and you get a discount for staying at Homewood Suites. The room was perfect too and had everything we needed and more. We got an early check in free of charge too!

The laundry facilities were pricey compared to other hotels. Most of the staff were LOVELY but there were a couple that were a bit stand offish, but maybe we caught them at a bad time.

The property was clean

The breakfast selection

Lots of room and full kitchen

Lights, there is not much lighting. Coffee in the lobby, it would be nice to have good coffee.

Breakfast not so diverse. Only eggs and muffins

The food and service/personal at the Garden Cafe was excellent !

No place to park when you checked in to hotel. Three police cars in front of hotel when we arrived and no employees were outside explaining what was going on inside, and if it was safe to leave your car. Not enough handicap parking (we are handicapped and had to park on 3rd floor) for 3 nights. Beds too high, creaked with metal rubbing when you moved. Bathroom not real clean and toilets were too low to the ground making it difficult to get off of. Nothing stating we were to pay $10 a night for parking when we made our reservations! Arrogant manager on duty said it was noted on the website but we hadn't click far enough to find it. Lobby area looked distressed and depressing...very poor welcoming. Only one big check in cart and the wheels didn't work correctly. Check in guest and delivery trucks all have to park in the RED zone at the hotel entrance. A BIG violation of fire department rules. At breakfast the two people working the kitchen got in a fight and the cook person threw the food containers around making loud noises. Your employees and manager said they don't debit our bank accounts until we check out. A big fat mis-information. Our credit card was debited $200 + on day we made reservations and $650 + on the day we checked in, taking about $800 from our available cash in our bank accounts. YES, PENDING on your funds in your accounts in fact is subtracted from your available bank funds. Someone needs to educate themselves on banking procedures! The arrogant General Manager approached us as we checked out. He did not introduce himself and started asking us questions about our stay. We only got as far as the handicapped parking and a big truck that hadn't moved for three days and had no handicap hanger. He went to check it out and came running back to hotel to tell us the truck had a VET handicap license but failed to check the other cars.

very comfy rooms and great facilities staff very courteous and professional

excellent property , very clean , perfect for a long stay and for family with older kids. very comfortable and modern , everything was functioning properly

the breakfast was well prepared but felt like it was all packaged food just heated up. nothing was freshlynprepared

Breakfast was the best among similar types of chain hotel. The rooms wad big. The kitchen was well stocked with cook wares and utensils. The location is close to the strip. The gym was great.

None

I received a text from staff as soon as I checked in asking if we needed anything. I texted that we needed bedding for the pullout and they immediately brought it. Very impressed.

Love the breakfast

The breakfast options

I didn't like that the breakfast ended early it should at 11am at least. I didn't like that my room faced an alley and didn't get good natural light

I liked everything the location, the cleanliness, and staff.

Hmm..nothing.

I have stayed in the hotel for 4 nights and the room has not been cleaned event once.

I think when students or temp staff cover nights or other duties, they need to be trained more for the service quality and knowledge. For eg; we checked in on 28th evening, the girl on the duty categorically stated that we could not keep our luggage after the check out as we were to tour Grand Canyon for a day trip We scrambled around in the town with no suitable options, luckily I asked the front desk again on the final day. Patricia said “no worries” and permitted us to keep the luggage and it made our stay easy & delightful. The breakfast can be better organised!!

Breakfast food good. Staff always friendly.very nice parking and outside area relaxing

Breakfast hours should be longer to have accommodate so many people. There was never enough food and it was always cramped. The staff however were constantly trying to change things up to keep the flow going

the room was big and comfortable

Big room, nice bed, quiet room.

Reaching downtown by foot is manageable but could be a challenge for most. I contacted twice the hotel to know what was the best way to get there from the airport, i never received an answer or 1 day after I arrived to tell me that “there was not shuttle available”but without providing any useful information. The best way is Uber.