I have never met such friendly, truly interested and engaging, hotel staff. Dana talked with us at breakfast and filled us in on Muscatine, not superficial touring stuff but deep history and people. We had a very full visit here thanks to her guidance. Ryan, a sous chef, talked with me about cycling in Iowa.

Love the river view. Enjoyed in house restaurant.

The price seems a little high .

Clean and comfortable

Great views, clean and comfortable rooms, great restaurant on site.

views of the river

The front desk person was very nice. The room was well appointed

The food in the restaurant was good. The wait staff was friendly but clearly new as they were unable to answer questions about the menu.

The property was beautiful and well taken care of with a lot of good restaurants around.

One morning I tried to call the restaurant to place an order and it got re-routed to the front desk where they told me that when the restaurant got busy they stop answering the phone and to keep calling back. It took me 4 tries before my call was picked up. Don’t have your staff just ignore the ringing phone, the guests are just as important as the restaurant customers . I thought that that was VERY unprofessional for a “4 star” hotel.

Location was perfect - hotel lobby, bar and outside courtyard was extremely convenient when friends and family came to visit. The beds were comfortable, good workspace for working on my laptop during the day. Elevators were quick and there was very little, if any, wait time to go up and down.

The fridge did not get cold, the bathroom has a sliding door (not an actual door), and the shower NEEDS a sliding door - water all over the place when you shower - but nothing a towel couldn't clean up. No microwave - surprisingly we did not need one this trip so we did fine without it.