Mattress super comfy

Nothing really…

Hotel location was very good. No breakfast was available.

Did not have breakfast; location was great

They did not have continental breakfast as stated. They sent an email confirmation and never stated no breakfast on the email. I would have considered another hotel because of this, or would have requested a reduced rate. They have it posted at their front desk but at that point it's to late to cancel. They had donuts and pastry out on the counter and in their vending machine that was expired 2 months ago. I did tell them at the front desk when we were leaving and her only reponse was they just bought them at Sam's, which is not true. She had like an "Oh Well" attitude.

The staff was very nice and the downtown location was ideal. It was pleasant to walk the town. They have several nice shops and restaurants. The staff took great care to make sure I had the things that I needed.

I did not like the super-soft bed! I felt like I was in a Squishy-Mallow toy! I ended up bringing an outdoor chaise lounge into to sleep part of my nights. With recent renovations it's unfortunate they didn't incorporate new philosophy in travel accommodations (such as those the Indigo Hotels have). There was not a closet nor any hangers in my room, only a large dresser. This means I always had to throw my jacket over a chair or on the bed. This could easily be remedied with a 5 foot bench with a hanger-bar over it. I could have set my open suitcase on it, had room to sit down to put on my shoes that I would have stored under the bench. Also I prefer to arrange my intended-outfits on hangers when I arrive.

The location

I always shy away with long reviews but this one is worth the read. The operations manager! I booked 2 double beds in 2 rooms in January. Showed up to a single king in each. The manager blamed Booking.com for everything. He said there was no way to contact me, yet I've received 6 emails through booking from the motel in the last day. Since there were no other rooms available in the area, my fishing buddies and I had to share beds. There were many other lies told during our discussion. After writing my review miraculously he called my cell phone! More lies! First of all, after stating over and over I couldn't be reached because I booked through booking, now he's stating they called me in February! There is no way I would have kept my reservations with single beds. No, I didn't agree to and was not happy with the $200 discount that you yelled to the staff as you walked away. He's also stated that booking was ripping me off by overcharging me for a room that should have been $166 instead of the $244 I was going to be charged so the $200 offered brought my total for two rooms two nights down to $644. At $166 a room per night would have come to $664. So, he actually gave me $20 back.

Conveniently located

Needed one more chair

Great location, Quiet, Friendly. Very happy with the visit. Room was spacious.

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