Comfort Suites Lewisville - Dallas

Great service. Great place. I highly recommended.

Great service. Great place. I highly recommended.

Honestly, the price was good. we got 2 queen beds and a sofa bed. It was only for the night, we checked in like at 8 pm and left like at 6 am, it was a decent clean for the rate and the value for the room, it had some type of fragance but it didn't stink.

So the sofa bed had a bunch of coins after I took the cushions off which means they don't clean that good, also the phone wasn't connected and we had to go downstairs for sheets for the sofa bed, it was a questionable clean for a hotel, there was dust on the trim in the bathroom and a lot behind the nightstand cause I was trying to plug in the phone also the side door f the hotel doesn't close which is scary if you're staying very close I felt a little at ease because we were in the second floor, yes the elevator does make noise in a way like an old one would I guess but seem to work fine, other than that you honestly get what you pay for, all the other hotels had crazy high rates and this one was a bit more moderate even though they have a $50 dollar deposit fee that will be reimbursed in 4 to 5 days I think.

breakfast was quite good. very nice variety we had a handicap room that was convenient for everything including parking

the discription of handicap facilities turned out to have been a little vague our room did not have a walk-in shower as indicated the main disappointment came from the beds being too high with no way to pull oneself up and into bed we fortunately had a stepstool in the car that helped there were plenty of grab bars in the bathroom though

It was pretty and it was straight forward.

Many things were wrong with this visit - First of all I was charged an extra $10 upon arrival for housekeeping, never in my life have I had that. Second, I was given 1 card for a three-person reservation - I later asked for more. But the worst thing of all is there was a number of yogurts in the fridge which expired on January 1st, and the date I found them was January 9th! I reported this to the desk receptionist, who confirmed no manager on duty, and he did not seem very apologetic, nor did he certainly did not rush to deal with the issue. Not impressed