Location...price

Room wasn't as clean as it first appeared...refrigerator didn't get cold enough.....no elevator....and roaches showed up on our last day there. Pictures of their hotel are very misleading. Ice machine was broken. You have to check in at Days Inn next door. Decided to go ahead and pay extra for a better room for our next trip.

The room looked exactly like In the pictures

I didn’t like how the remote didn’t work to the tv, it takes 10-15 minutes for the hot water to come on in the shower and the rooms didn’t have any towels or wash cloths In the bathroom. Going up the stairs it stinks real bad due to trash piling up on the trash can and around it.

The photos on the website looked nothing like the room we were given. The phone had some kind of black stuff all over it. The bathroom door and trim were rotted.

nothing at all

I requested 2nd floor, I got first floor and it was designated for handicap people called access room, the view was the pool not the beach, room was so unclean and saw many bugs, light in the room was bad, A/C was bad, internet kept disconnecting kitchen was incredibly not clean and the breakfast was very limited, attitude of the employees was horrible nothing in the hotel is good and nothing I liked in this hotel, I had to keep the curtain close all the time because the room was facing the pool

Nothing

They rooms need upgrades and the staff doesn't clean dirty chairs phones don't work floor dirty only thing they change is the sheets

Access to beach not clean, Dog pupu was next to ice machine for 4 days no one clean.

Room ok, the area is not clean.

I liked the location.

I didnt like the fact my toilet ran most of the time. I didnt like the humidifier we had to.change it. In order to get "fresh" towels we had to bring the.diry ones to the office. The bed squeeked everytime you moved.

Staff was nice

Location is the only good thing about this place

The room was dirty there was no hot water and when I mentioned it to staff they did nothing. The AC was broken and overall it was a pretty bad experience

Pool area was clean and maintained. Room was big and had most everything we needed. Location was great. Nice and quiet with less traffic.

The Wi-Fi never connected. The shower ran out of hot water and had zero pressure. The beach shower is better than the room one. The doorknob to the balcony was just hanging by one screw.

the bed was surprisingly comfortable. everything else needs an upgrade.

No elevator. Had to walk next door to check in. Right before checking out, while we were walking stuff down to the car, the cleaning lady went in our room and stole two of our phone chargers right out of the wall!!!! When we went back up to get the rest of our stuff, they were gone! When we asked about them, she acted like she never seen them. 😡 The front desk and cleaning manager did nothing to help. They questioned her about them, and said if they turn up, they would call me.

ocean front

the floor was Super dirty. woke up to the bathroom and saw a big cockroach. when checking In had to wait like 6mins for someone to come and check me in. the lobby was empty. when checking out some guy was in the and did not say a word to me he just kept doing paperwork. he didn’t advise me or let anyone know I was there to check out either. once again I had to wait. also they say the pool opens at 9am but the guy was cleaning it at 11am saying the pool was closed until he was Finish

Location

Had to keep fixingToilet was broken and i had to keep fixing it when it needed flushed. Dead Roaches were in unit like it was never cleaned. A lot of things going on outside that i didn't want to know.