The staff was friendly. The room service made up the room upon request. The location was close to my conference venue. It was clean.

Free wi-fi was inconsistent. Sorry there was no pool or even continental breakfast.

location and mini fridge and microwave with good satellite tv

our first room was a non smoking room and as soon as we walked into the room it smelled like cigarettes so we got moved to another room the carpet left out feet black from being dirty and the bed was rock hard no type of comfort

The rooms were spacious

The staff and the made up rules

location is okay for knot berry frame.

no house keeping. our room never got made.

What I liked most about this property is that during my family’s stay, it was relatively quiet, perhaps because it’s located at an angle slightly away from the busy hustle and bustle of the busy main street where Knott’s Berry Farm is at. Most importantly, we felt safe staying there.

We stayed in room 206, located on the 2nd floor, just above the registration office. This room was clean, but with a slight musty oder which is typical of older hotels/motels. It did not have a coffee machine, and there are cigarette burn marks on the bathroom tub near the toilet.

There is honestly nothing I could say I liked as I paid for this room and even was scammed by not receiving my $50 reward/wallet APPLIED because it was reported that I cancelled my stay for the booking so I am not sure why this occurred and after holding for over 30 minutes with BOOKING.COM, was disconnected on~~~

There were mice droppings in the bathtub, no soap nor shampoo and the room smelled musty and mildewy if that's even a word.... The lady upon check in is rude and to say the very least, JUDGEMENTAL... placed my family and I RIGHT ABOVE her... kept reiterating that checkout was promptly at 11:00 A.M. pssst! Lady, I travel just to get away as much as possible and for business often, this place was the worst and for the price I paid, I would at the VERY least expected some respect in her tone! She mentioned a deposit as if it were a million dollars to me and all this while she held my BUSINESS AMEX card in her hand. The nerve of some people... NEXT TIME, eliminate the mice droppings and ensure there is not someone else's blood on the damn bed sheets/pillow cases. That is very disturbing. You placed me above your office and yet the people right across from us were running back and forth all night and slamming doors....

Good location. A little older property but you get what you pay for.

Room needs updating. Table was glued together.

Nothing

Nothing