Good location

Some of the walls were dirty and not clean, and the floor was dirty as well due to my suitcase being placed on it. The kitchen drying rack and toilet water tank were missing. The staff sent me an email every day, and the last message mentioned that there were many things we needed to do ourselves. I didn’t realize that the room was on the 4th floor, which made it very difficult for me. We stayed for three days, but coffee was only provided for two days. One of the chairs had a stain on it, making it very uncomfortable.

Location, location,location. With the window open, one feels like they’re in the middle of French café life. Arles is a very walkable city and apartment is centrally located.

To get to Bernice, one had to climb 48 steps in a tight, spiral staircase. To get to the bedroom, one had to climb a 13 step ladder. None of that is bad if one is 24 or 44, but at 74 I found it a challenge. Especially with a suitcase. All I suggest is that the stair information is listed somewhere before hand. Other than that, this would be a perfect 10.

In the middle of a friendly community. Close to laundrette and the Cafe Van Gogh! You can cook in the apartment, there are plenty of shops nearby!

The only problem was the small space around the toilet, as I am quite large.

Very good location close to supermarkets and restaurants. The apartment is nice and with a small but well equipped kitchen.

This was the second time I was staying at this house, sadly the heating was broken (the plug of the electrical heating in the living room was totally broken and showed clear signs of a shortcut) and despite contacting the host on the first day about it nobody came to fix it during my stay (five days).

The location of the apartment is superb, right in the heart of the old town. Arles is a city worthy of an extended stay, rich in history, and full of cultural and landscape attractions. It is worth spending time there, although not necessarily in this apartment.

The location of the apartment is superb, right in the heart of the old town. Arles is a city worthy of an extended stay, rich in history, and full of cultural and landscape attractions. It is worth spending time there, although not necessarily in this apartment. Hosts: Mr. Kevin, the owner, was out of reach during our stay. His phone was presented on booking.com as the contact, although it appeared on the answering machine only,  which never answered any demand for the contact. Mrs. Marie Claire presented on booking.com as the co-owner, presented herself as the cleaning woman only, without any decisive power. Equipment: the description of the object declares an air conditioner and a fan in it. The air conditioner was very noisy and not efficient; the fan was not present.  It was provided after two days on our demand, the air conditioner needed filtering system exchange, what according to Marie Claire should appear next day.  This didn't appear at all, although the air conditioner appeared to be completely dead a few hours later. The service man was expected to appear two days after our departure. The studio was not equipped with an electric kettle, and the suggestion by M.C. to use the micro way oven instead was rather an eccentric one. The wash basin faucet was out of order for the whole period, although was reported to M.C. Other: the only way to reach the studio is the very narrow (circa 65 cm)  circular steep iron staircase, not mentioned in the description. It would be quite impossible for not quite efficient persons, not to mention some disabilities cases. Conclusion: visit Arles, it is worth it. Be careful with some apartments.  Nice localization only is not enough for a nice stay.

location, air con and management/ help

very tight stairs, old coffee machine, no kettle to make tea, mezzanine ‘shelf’ bed was not mentioned- I would have preferred to have more hight/ space instead

Great location and airconditioning

What I saw through pictures and the room is a bit different. And stair is too narrow to carry my luggage

The studio is in a great location and is well-maintained. It is very clean and everything works well -shower and a great hair dryer, kitchenette. The air con is a welcome addition in hot weather, but will need to be switched off at night as it can be a little noisy. The sweet apartment-studio overlooks a lovely square, but it's not at all noisy and just adds to the charm. The only real downside is the bed, which may be a sofa-bed since the apt is 'bijou' and, as a result, isn't very comfortable; if you are out all day and evening, then it is nice to come home to a comfortable bed and with a lovely light duvet. However, it was clean and the apartment has everything you would want from a bijou base. And it's incredible value for money.

A more comfortable bed would be a bonus. Air con can be noisy at times; it can be turned off of course, but when it is unseasonably hot, then its very much needed at night.