Le cadre de l'hôtel, son parking attenant et notre suite très spacieuse.

La taille du wc ( 1 m2 dans une suite de plus de 60 m2 ... ), le manque de possibilités de se restaurer ( un peu cheap pour ce standing ), la salle de massage située ... dans les combles ( quid des vieux ? Plus droit aux massages ? ).

Lovely location and communal areas designed beautifully

Rooms were worn, tired and uninspired. Door opens into the room only half way because it hits a fridge placed behind it. Table and furniture is damaged and worn. The sink did not drain so when you brush your teeth your spit stays in the bowl just floating there. The room stunk and even worse in the hall way to the room smelt like old dog. When I complained they said that they knew about the problems… and that was it. They offered no remedy. On our last night we heard the firing off a staff member in the room next to us who, let’s just say, was really unhappy about being fired. The whole thing was painfully unprofessional especially the prices they were charging for a room and lunch. The price was shocking for what you get. It’s put me off not just this hotel but all from this group. Overall the rooms were a solid 3/10 and when you complain you are made to feel like an idiot for saying anything

the location was perfect in a lovely buzzy village nice pool - warmer than others very big bedroom and bathroom, plus private terrace staff mostly very nice and friendly really clean nice touches to the service - certainly a 5 star set up

the floor tiles in the bathroom are a bit slippy - they should be on walls only. the bath was a really awkward shape for showering in - you can’t get close to the shower and have to stand in the middle of the bath, or risk slipping over. being asked if we wanted to add a tip at the end when settling up was a bit awkward. never experienced that before and the reaction left things on a slightly sour note. shame. still, would definitely very happily return to the hotel and the village.

Excellent location, very well appointed and very friendly staff

Service could be a little patchy

stunning courtyard excellent restaurant good location - had a cute little village walking distance

a bit far from centre of Avignon

Beautiful

Nothing

The hotel location and village. The hotel utself.

Restaurant was closed.

well designed hotel with beautiful entryway. preserved the old architecture while also being modern and comfortable