Spacious and privacy

All is good but maybe can fill the fridge

マレー様式のホテルで建物の雰囲気が良かったです。 最初はシェラトンやインターコンチネンタルに泊まろうと思ったのですが、建物の雰囲気を見てここに決めました。 朝食もメニューが色々ありました。 パビリオンからも近く、周囲にメトロの駅もあるのでアクセスは悪くないと思います。 (マレーシアはGrabが日本のタクシー1メーター分の値段で乗れるのでオススメです。)

建物の中が老朽化が目立ちました。他の高級ホテルとは違う建築様式で雰囲気が出ているのに勿体ない。 クアラルンプールでは高級ホテルが日本のビジネスホテル並みの価格でに泊まれますので、新しいホテルが良いという方は他のホテルがいいかもしれません。 その他は特に思いつきませんでした。

NA

NA

Ambience, comfort, great location and nice room

No comment

I took a birthday trip for myself and stayed in a club room, which was quite spacious for a single person. The lighting in the room was a bit moody, but overall, it wasn't bad. The bed was comfortable, and I appreciated the tea service in the room. However, the view was somewhat disappointing as it faced another hotel building. I really enjoyed the Royal Club lounge. It was comfortable and offered privacy. The staff there were friendly, and the food was quite nice too.

However, there were some downsides too. The room was tidied up a bit too early. I hadn't turned on the 'make up room' light because I planned to nap after breakfast. When I returned, the housekeeping had already tidied up my room but hadn't provided new bathrobes. Another issue occurred when I was heading to the Pavilion mall to attend a friend's party. A receptionist mentioned a shortcut that supposedly took only 2 minutes to reach the Pavilion. However, he failed to mention it involved crossing a crowded road. This was inconvenient since I was in high heels and accompanied by senior citizens. Consequently, we had to take a longer, 10-minute route. After the party, as we were walking back to the hotel, it started raining heavily. The four of us had only one umbrella, so we were completely drenched by the time we reached my room. Concerned for my friend's parents, who were soaking wet and faced a 30-minute drive home, I decided to call the reception to request new towels so they could at least have a shower before leaving. However, the receptionist didn't seem to understand and transferred me to the service line, who then asked me to call reception again. After three calls, I finally received the towels, but the housekeeping staff commented that we shouldn't have used the 'do not disturb' light if we wanted new towels. I was puzzled by this response. I had actually turned on the 'make up room' light after my nap and before leaving for work, but my room was still untidy when I returned at around 3:30 pm. I understand they might not clean the room a second time, but I don't see why I should need to explain this to the staff. Furthermore, during check-in, the receptionist informed me that I could choose to have breakfast either in the Warisan Cafe or the lounge, with the cafe offering more options. I decided to try the cafe, but it turned out to be a poor choice. It was overcrowded and lacked seating space.

Even though this hotel was more than 15 years, the building was still well kept. Lobby smells so good. Friendly staff. And good breakfast buffet

Sometimes the access card can’t detect the sensor

Everything was clean, fast check inc variety breakfast buffet and walkable to pavilion and bukit bintang

No

Location.