Hacienda Del Caribe Hotel

⭐️⭐️⭐️⭐️⭐️❤️ Fabulous experience, especially with the front desk staff who went above and beyond to make our stay really enjoyable and we are very grateful for that especially Rachel thank you :) We love everything about our room. It really fit the Mexican culture. The communication before and during our stay was prompt and very friendly and helpful. When we were checking out, one of the young male staff members offered to carry our big suitcase down the stairs with a smile we really appreciated it. Congratulations on hiring wonderful staff who are great at public relations and being proactive and kind🥰

The location was great.

The rooms had a bit of a musty smell, but the staff brought a humidifier in to reduce the odor

Gutes Hotel für einen Kurzaufenthalt. Zimmer war sauber, Bett bequem und das Personal freundlich. Lage ist praktisch, da Strand/Restaurants/ ADO Bus etc. in der Nähe. Insgesamt gutes Preis-Leistungs-Verhältnis, ich würde wieder hier übernachten.

Einziger Nachteil war dass es etwas muffig war im Zimmer, da das Hotel in die Jahre gekommen ist. Ist für mich aber bei den Lufttemperaturen auch kein Wunder, an das Hotel nur bedingt etwas dafür.

Loved the charming look.

Facilities were very dated. Staff didn't greet us or anyone unless you were paying and were on their phone each time we went in or out. I did take a video because it was comical. We study expect a palace for the price but being pleasant to guests is free.