Short proximate to Ontario convention center

It’s a great pity that pool and spa were not functioning on such hot days

The elephants up front are nice

I didn't like that I got a notification the day of my arrival saying the pool was closed some time prior to and after my visit. Also our room was musty and there was mold in the bathroom. Good thing I also ring my own sheets.

The bed in particular was so comfortable that I almost missed my flight. Not complaining, it was just that luxurious.

Nice location, good breakfast, nice comfortable bed.

Bath VERY bad, dirty moldy shower head. Mold and black specks on corners of tile, tub. Height of tub from floor made it difficult to enter. Bathroom door hardware missing. Sink drained terrible, very slow. Frig was extremely small, VERY mini. Bath was deal breaker!! DIRTY Have photos if needed.

The beds are comfortable and everything was nice.

Pool was Under Construction.

room was dirty at first. they immediately fixed it. made me feel valued and genuinely solved problem. breakfast was good this was an amazing stay I recommend this to anyone

Very quiet, spacious, clean, accommodating. Good basic breakfast each morning. Waffle mornings were our favorite! Front desk staff very helpful and resourceful.

No pool was available due to renovations.

absolutely nothing sweet about our suite or the entire experience for that matter. declined to stay at this dump of a hotel in their filthy room.

management’s undesirable duty to address a serious guest issue promptly and professionally.

Great courtyard and breakfast. Loved my room with a leather couch and kitchenette. Great margaritas and salmon salad at the bar!!

Rude, no towels had to go down and get them our self staff said, I have no towel check at desk

Nice staff and well maintain room with old style.

The room was very comfortable and SO accommodating! It offered extras that other hotels did not offer. The bed was exceptionally cozy. I liked the liquid hand soap and not the soap bars that other places have. And I liked the pump liquid containers for lotion and shampoo, just like at my own house!

No shuttle service to the airport. On the internet it said there was a service, but the Clerk said due to covid, it is not offered anymore.

Peaceful stay

Average