Location

All good

Just location was ok. But room was not good. Not clean. Based on price, service was not good.

Not clean room. Price wise facility is less.

Should friendly

The hotel is very clean and comfortable. The workers are very polite and helpful. Breakfast is common, but the restaurant is very hygiene clean and food was tasty. We have been met at the airport and transferred after check out as well. Airport is about 10 mins by car. Near the hotel there are a few stores to buy some food and souvenirs. Thank you!

Staff were welcoming and accommodating. Location was perfect as its close to the airport. Room and bathroom was nice and spacious

Despite having made a reservation for the hotel through booking.com, I encountered a frustrating situation upon my arrival. Unfortunately, the hotel had overbooked its rooms, leaving me without accommodation for my intended stay. It was disheartening to be faced with the unexpected news that I could not stay at the hotel I had carefully chosen and booked.

Simply supply of additional water at the room should not be charged. Hotel rent is already very high for supplying additional bottles of water again asking money is not good for the hotel. Really I got surprised when they sent hotel boy to conveying the message to me. I disagreed to take water. Even tea/ coffee for only one time stock kept in the room is not a good hotel quality. Please take all these issues.

Excellent shuttle service, they collected me from the airport and dropped off again on departure. The Driver Tanzil is very good well mannered and professional

The Reception Manager disputed the booked price in booking.com and tried to charge me a higher price and delayed my checkout by half an hour. They took the payment on checkin and asked me to pay again on checkout again. I produced my payment receipt but he still carried on the argument for 30 minutes more that I didn't pay enough. For the second time there was no hot water in the shower and and came home with a cold and was ill for a week. However, After I submitted my initial review the manager got in touch with me and apologised for payment dispute. Then persisted with request to revise my review no less than 5 times so I have now submitted by revised review but I am not deleting any of the original comments as it is based on truth. If they want a better review they better make sure that there is hot water in the shower no matter what time of the day or night I take a shower. I intend to go there again and hope for a better service.