1. Hotel staff were polite 2. They prepared the room for our toddler - there was a changing mat with diaper bin, travel cot was there and good high chair 3. We ate at the restaurant ( dined in and also ordered room service - which cost 15 euros extra- which is ok). They were beyond accommodating as our toddler ended up climbing her chair during the dinner and made a bit of a mess - so we had to take our eight course menu to our hotel room 😂. We are not much of fine dining people : so all we can say is food was delectable. 4. Breakfast was hearty and included in the room price

1. There should be a smoke detector in each room. 2. The garden view room has two rooms - living room below and bedroom above. There is NO washroom or even sink to wash hands below. So basically you enter the room and you have to go up to wash hands. I find this extremely inconvenient and especially with a 19 month old it was a nightmare! 3. Room furniture needs upgrade. TV is from the 2000s. Also, the mattress was very shabby. 4. Please mow the lawn and clean up so guests can go outside a bit 5. Please do not fill the room with furniture- there was no place to move around. The living room was very stuffy.

An oasis of calm to savor lingering and the entertainment of dining. Situated on a hill in a picturesque village, a mountain backdrop with courtyards of calm, we whiled away hours. After the mountain alpenglow, we dined leisurely in the evening, walked around the village at night, slept deeply and luxuriously, read books on the balcony as the sun rose from the mountain tops to start a new day. Then there was a splendid breakfast to start our new day.

Nothing

Great location, extremely well trained and hospitable staff, superb restaurant.

Nothing

Beautiful location and the whole hotel was telling you „Grand Hotel“, if you like this old fashioned luxury, this is a very good place to stay while the quiet town and mountains around guarantee that you will have a relaxed stay! Very good restaurant which was recently stripped of its two Michelin stars BUT (and I am eating a lot in high class restaurants) it is in fact still on at least one star Niveau, trust me! You can still feel the handwriting of Heinz Winkler, the famous chef and owner, who died last autumn. His son was a great host and the wine cellar is very well sorted…many reasons to travel here 🤗🥂

The spa needs a bit of caretaking

friendly staff, very clean! heavy history!!nice views

I stayed in a modern room. bed and room very comfortable, Michelins star restaurant, service, breakfast excellent!

No lift. only stairs.

Very engaging barman Excellent dinner Fabuolous bedroom/ bathroom Lovely cigar room Charming decor

Nothing- we stayed one night and it met all our needs.

Excellent

Very nice, a bit to efficient, but wonderful staff