chubby chic, great location and lovely breakfast

bathroom dated and sink didn’t drain

Lovely garden and entrance, nice place to relax.

Staff at the desk were not friendly. Both people we encountered seemed bothered and provided little information such as the wifi password, breakfast times, etc. We left an electronic game in the room. It was not turned into lost and found by housekeeping. We called several times to inquire.

location is great. very nice building. very nice entrance, patio and garden. ATM machine in the patio. Breakfast was included in the price. Good price for value

there was no AC in the room. TV was out of order and so was the window's blinder. lady at the front desk not friendly. Staff lacks of English skills

Beautiful hotel near Academia bridge in a great location, comfortable rooms cleaned every day, delicious breakfast, friendly staff, quiet and cosy.

Nothing

Great hotel at a great price! The room was very beautiful and it was cleaned every day. Great location too, as it was very close to the waterbus station.

The staff isn't very good with English, especially the ladies from the restaurant room. Also, the eggs and vegetables from the breakfast were not that great. On the other hand, the desserts are the best!

Great location, amazing yard and entrance, very clean rooms and helpful staff.

The breakfast is not the best but the Brownies are amazing.

This hotel is very close to the Accademia Bridge and everything is in very close walking distance. The room was very comfortable and exceptionally clean. Check-in and check-out was easy. Staff were very helpful. Breakfast was included and it was excellent with lots of choice. It has lots of outside space available where you can sit which is unusual for Venice. There are several nice restaurants around this hotel and it is nice and quiet in the evening. I would recommend this hotel as a good place to stay in Venice. I would stay here again.

Maybe upgrade the television so that you could receive English channels for the news etc.

Good location,not bad breakfast, good price value, 24 h reception.

Not comfortable bed, pillows and not only.

Location and cleanliness

No. Kettle in room and breakfast was basic

Great location and nice courtyard

Staff not very helpful, bathroom not very clean, bed was two pushed together with really hard minimal pillows. Couldn’t change the temperature in the room without going down to the front desk.

Unfortunately, not very much. This was our most disappointing stay in Italy this time. Apologies, but honesty is required at times.

The Rooms are very small. Under the beds have not been cleaned for months, perhaps years. The staff were always ready to dismiss your requests or problem if it meant extra work for them. They always appeared defensive rather than helpful as hotel service should be. Having worked in hotels, they could have done a lot better, even by just smiling occasionally. Some staff members could also do with ad-hearing to grooming and presentation standards. The breakfast wasn't very nice at all; the hotel attempts to serve an American style breakfast but fails in doing so; they should just focus on perfecting an Italian continental breakfast (which is our expectation). When storing bags, there is no concierge or secure storage arrangement; we were asked to leave our bags in a room accessible to public. My overall experience was disappointing and regretfully should have stayed near the Rialto. I hope that this feedback helps this establishment improve for future guests.

It’s at a very good location, the size and cleanliness adds to the value all the more. It was absolutely homely and comfortable staying there.

we accidentally booked one night short of our trip, so we had to extend our stay at the hotel for an additional night to catch the plane home. the staff was very helpful in solving this issue and even gave us a discount on the additional night!

the bathroom facilities definitely could use a make over.

good and tasty breakfast, nice localization, preffesional sevice

small room, shower was broken, clogged drain

My room was clean and quiet. And the hotel's in a great location! Wifi worked well and I appreciated being able to order a proper expresso at breakfast time. The garden was lovely too.

The air-conditioning in the room didn't work well and the phone didn't work at all. Despite mentioning this multiple times to reception when I returned to the hotel in the evening and requesting that these problems be fixed, nothing was fixed. My room was cleared and my personal belongings thrown out on the last morning before I had checked out! (Luckily I retrieved almost all my things from the cleaning lady, who had been misinformed by reception - but it was nonetheless unpleasant and unsettling). The hotel also seems to have added an annex since the last time I stayed there, which meant that the breakfast room was really overcrowded (and likewise the garden and terrace).

Cleaning in the room was fast and in time each morning.

Breakfast is barely acceptable. Coffee is a Nono. Staff looks tired, stressed and never smiled.

Great location, good breakfast, beautiful common area. Helpful staff.

Air conditioning needs cleaning, the Wi-Fi signal is good in the common areas but unstable in the room.

Location and nice outside courtyard

Shower impossibly tight

Lovely breakfast buffet, very close to all attractions