Great location for exploring Oaxaca city. Good rooms too

location, staff

The bathroom needs maintenance

The staff was very friendly

I have nothing negative to say

Very central location next to all key sites, incl car rental, restaurants and plazas

Shower next to toilet seat (no proper separation) meant wet bathroom floor

Location was ideal.

The food at the restaurant was just OK. I ordered fruit, yogurt, and granola one morning, and it was good. But the fruit was not too sweet. Maybe not in season. The next day I ordered the same thing and what I got was a smoothie in a bowl. It was odd. I had to ask to have the same thing I had before and he said this is how it's served. I had to explain what I received the day before was not the same.

Convenient, clean, better than expected

Couldn't allow visitors to join us in our room to meet or even come to room to help us when we left. I understand the logic to some degree but they make no exceptions l.

greatest location and very nice people. pool.

no window to fresh air. cracked bathroom sink and shower.

The staff is excellent and while the rooms are simple, they are cleaned and disinfected each day. The grounds are quaint, restaurant great, and the location is fantastic.

Nothing

We enjoyed the hotel but were very disappointed when we were refused a refund when we had to return home after a health emergency.

beautiful accommodation in an incredible location

would have been helpful if there had been 3 towels and 3 cups in the room we booked for 3 people

the staff was exceptional! we were treated so well and friendly and got recommendations for restaurants and bars meeting exactly what we were seeking. also the location was very central and gave us the opportunity to explore everything by foot

the standard room was very standard and not meeting 4 stars in my opinion. very dark and old school. the cleaning products they used caused me a bad headache, very intense chemical smell. we had to keep the window open until we returned to clear the air.

everything was great except for the super dark room where hardly any air or light got in

Great location

Small bad

location a amenities

a bit loud

The hotel was very clean and smelled fresh. The location is fantastic and their self parking is located close to the hotel. Since we were traveling with a carrier on top of our car, we were fortunate that their parking area was able to accommodate. Also, the hot water worked very well during our stay. Another nice touch was that they provided coffee and hot chocolate every morning, and te con limon every afternoon. We did not have an opportunity to try their restaurant but noticed several guests seemed to enjoy!

Some of the linens were worn and the beds were a bit too firm for my spouse and I, but our kiddos slept fine! One of us was working remotely during our stay and sometimes the internet was spotty, so it was helpful to have phones that could hotspot as needed.