Friendly staff, good breakfast, and location. Crib available for baby on demand.

The location and staff were great.

We were in the last floor and near the elevator machines, so there was a lot of noise each time the elevator moved.

They served a good breakfast, and the staff were at hand to help us with anything we needed.

Good location in the Savassi district. Great breakfast. Bed was comfortable, room was clean. Cool rooftop area with a small pool and views of the city. Service was excellent- everyone from the front desk to the restaurant to the guy who parked our car was very attentive and efficient.

Had some problems with no hot water, TV not working. Staff were quick to fix the problems though.

Do povo acolhedor.

Esperava mais do café da manhã. Deveria incluir tapioca .

Good breakfast, staff and location.

Too old installation, some things broken.

Breakfast was good .

Staff not very friendly . Almost lock myself in bathroom in lobby area and took me 5 mins to open door need to change lock. First room we were put into had no curtains and i think there was construction . On the next floor above bedroom . Lucky enough gave us another room .

the location was convenient

The receptionist was rude when I informed him about me not having the Brazilian documents asked on the form. he told me that without them I wouldn’t be able to stay. I presented my NZ driver’s license that matched my information on booking.com but wasn’t enough. super rude and unprofessional. we’ve got to a point that he was asking for my passport which I didn’t have with me at the time. if you’re an international traveler I DO NOT. recommend this hotel

great location, spacious, friendly and helpful staff

bathroom could do with an update

Good breakfast, good location, friendly staff

Breakfast was ok, Housekeeper was very kind and polite

The room had a strong Clorox smell, not enough blankets in the room.

Location is great and the hotel is clean.

A softer light in the room near the bed would make it better.

The breakfast was great, there were a lot of options to choose from! Unfortunately it was very cold inside the breakfast room, most people even had their jackets on... The bed was comfortable, the shower good and the rooms big enough. The light were very bright though, and there were no small lamps near the bed.

We asked specifically if the garage was 2,10m or higher, as our car is pretty high. We didn't get any clear answer, just a referral to a type of car we didn't know. It is a simple yes or no question, and every time we got an unclear answer in Portuguese. Finally after a lot of asking, they said yes, it is higher. When we arrived it wasn't and we had to park in another garage, which was ok. However the next day they didn't reserve this spot for us (a small car was there...) and we had to park in a really tight garage, where we could barely make it with our car. Very annoying when you specifically ask for this more than 5 times! Also they use quite a lot of plastic! Shampoo, soaps, towels, blankets etc. Really wasteful for the environment, especially because Brazil has so much plastic on the streets and single-use plastic is easily replaced by better materials.

Breakfast included, good selection of food and drinks, tasty and fresh

Old facilities, website pictures from 20 years ago, dusty curtains, with holes. Ants in the bathroom. Moldy joints in the shower. Room advertised as twin bedroom with marble floors and it was in fact cheap white tiles that get dirty in a second. No bedside lamps, bright ceiling lamp, making it hard to watch TV without the reflection of the lamp. Old and harsh bathroom towels and stained bedsheets on one of the beds. Also, saw the room keeper sitting on a chair in the corridor, playing on her phone for over two hours, time for us to leave the hotel, go shopping and come back, she was still sitting there with our room not done. Finally, advertised with a swimming pool... Which in fact is a small bath on the roof top, poorly maintained, with sunbeds eaten by the sun. Definitely not great hotel for the price we paid! High in this area. Ok for one night if no other choice, not good for a long stay.