Most of the staff were simply great, supportive and nice. We liked the restaurant and wonderful dinners within half-board. Balcony and beautiful view from the room.

We did not like our room, old-school, "used", not good mattress and pillows. Room war overall very small and hotel is probably energy saving, because sometimes in the night there was such cold, the same in the afternoon when we came back from the slope, had a shower and need to be in cold room. There were no shelves in the wardrobe, just hangers for clothes. this room is not 4* for sure. I would expect also better breakfasts in terms of choice, eggs were cold almost every day. And what was really weird was guy on the reception who though that we do not understand Italian, so he talked negatively about clients...he could keep it for himself until people leave.

Our room was warm and beautiful. The hotel was incredibly clean and the staff were constantly cleaning and maintaining the spaces. Staff were incredibly friendly and helpful and cannot be faulted for their attention to detail. As someone who has visited many ski locations and ski hotels, this hotel is fantastic value for money with great food, great decor and a top quality staff. You are a short bus ride out of the main town, which means the hotel is quiet and also, you get a good view of the town at night, which was lovely.

Our room did go out into the car park. However, the view from our room was the valley which was lovely. Additionally, it is a little awkward to get the piste, you would have to get a bus.

Family Room was huge, very clean, beds were comfortable. The panoramic restaurant had a very nice view over the town and mountains. Dinner was good.SPA looked great.

Nothing

SPA , panoramic restaurant, incredible friendly staff !

nothing

excellent service, tasty dinner, good spa area, good cleanliness standards, comfortable bed and pillows

located away from the city center and main activities a bit dated carpets and furniture ( but all well cleaned)

Great hotel staff, starting from the reception, through the restaurant and to the very friendly and lovely stuff in the wellness. I have never encountered such kindness and support from the staff in a high-class hotel before. Thank you! The food in the hotel restaurant is very tasty and I recommend the local wines. I highly recommend Monica's massages. She is amazing! Room with village view, very clean. Comfortable bed. I highly recommend staying at this hotel.

Unfortunately, I must confirm that the walls are thin and you can hear almost everything your neighbor does and says

The staff were all wonderful

Extra charge for access to wellness. Lack of bar area to sit indoors for an aperitiv

Polite & helpful staff, good food

Shower was quite small, sauna / spa closed at 8pm, which is early when you return from a mountainbike trip, admittance of 25€ was not included in the room price